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Dunkin'

4.0
(512 reviews)

Business Details

(410) 646-5328
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2718 Washington Blvd, Baltimore, MD
21230, United States

Hours

Reviews

4.0
512 reviews
5 stars
267
4 stars
104
3 stars
55
2 stars
25
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude and unprofessional behavior from staff, particularly one employee who consistently made visits unpleasant.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Coffee Quality

Inconsistent coffee quality noted, with some customers receiving overly diluted drinks or incorrect flavors.

Staff Positivity

Despite issues, some reviews highlighted friendly and hardworking staff, especially during busy morning hours.

Cleanliness

Concerns raised about cleanliness, including flies in the store and unsanitary conditions.
  • HH
    Holly Hatfield
    Feb 23, 2026
    4.0
    The food has always been alright but as the day goes in and the amount of food they offer goes down as normal. The was one worker who was rude to my niece and my mother. she had a attitude after my mother asked nicely about the rest of their order.
  • WJ
    walter jiron
    Jan 30, 2026
    2.0
    Hello... I'm writing this, but I'm still amazed. I always buy coffee here because my job is only 200 meters away. The strange thing is, I never taste the coffee the same way I do at other places. I've always wondered about that. Today, I bought coffee at 12:15 PM. I went through the drive-thru, and when I looked at the coffee they were pouring from the coffee maker, it was practically just water, with a minimal amount of coffee mixed in. It looked more like water than anything else. When I tasted the coffee... it's not really coffee. It's milk and sugar with about 2% coffee. It's disgusting. Why do they do this in some places? Don't lose customers by trying to save on coffee, or whatever the reason is. I don't know who's responsible for this. We want to drink coffee, not water with a hint of coffee flavor. Please, don't do this. It's disgusting.
  • FR
    fluffy riko
    Jan 13, 2026
    2.0
    I’ve been coming to this store for a year and half now. And these past few few months, I may have been stopping by to get a drink. And When I do, I always asked them to prepare it how i’d like it to be because I know they do in a very rush manner even if theres not much in line like 1-3 people thats is. so I keep asking the staff to have the ice actually crushed as it’s a frozen drink like a frappucino NOT latte. I dont have time to be waiting for them to correct my order as I go there during my work. The drink is very bland too, so I be requesting extra powder every single time. But most of the time they keep missing it. I will probably go somewhere from now on as this dodnt happen just once or thrice, multiple occassions now. Just now, I wont be patient with it anymore.
  • DG
    Dilbag Gill
    Jan 6, 2026
    1.0
    I buy my morning coffee, a hot cappuccino, at 5:45 a.m. It's so bad. She makes it in 30 seconds.
  • EC
    Edward Cuffley
    Dec 31, 2025
    5.0
    Awesome peroid

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Baltimore, MD?

Dunkin' in Baltimore, MD is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sundays from 6:00 AM to 8:00 PM.

What holiday drinks are currently available at Dunkin'?

Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher on their holiday menu.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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