Dunkin'

4.0
507 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2718 Washington Blvd, Baltimore, MD
21230, United States

Hours

Reviews

4.0
507 reviews
5 stars
266
4 stars
102
3 stars
55
2 stars
23
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Speed of Service

Service speed is inconsistent, with some customers experiencing long wait times, especially in the drive-thru.

Cleanliness and Atmosphere

While some reviews praised the cleanliness and pleasant atmosphere, others noted issues such as flies and unsanitary conditions.
  • DG
    Dilbag Gill
    6 days ago
    1.0
    I buy my morning coffee, a hot cappuccino, at 5:45 a.m. It's so bad. She makes it in 30 seconds.
  • EC
    Edward Cuffley
    Dec 31, 2025
    5.0
    Awesome peroid
  • RK
    Rachel Katz
    Dec 8, 2025
    1.0
    I’m extremely disappointed with my recent experiences at this Dunkin’. There is one employee in particular who consistently makes my visits unpleasant. Her attitude is unprofessional, dismissive, and frankly rude. Each time she has taken my order, she’s acted irritated and unwilling to provide even basic customer service. I’m not sure of her name and I stood at the counter for almost 5 minutes waiting for her to come over to see what I needed so I could nicely ask her name but she never even came back over. She’s heavier set young with died dark brown/red hair. I rely on this location when I visit my boyfriend on the weekends, but her behavior has made me dread stopping here. No customer should feel uncomfortable or disrespected when they are simply trying to get their order. It’s gotten to the point where I’m contemplating driving to a further location just to avoid the rude interaction with her. I strongly believe management needs to address this issue immediately. Her behavior is unacceptable and reflects poorly on the entire store. I genuinely hope action is taken, because it’s frustrating to see one employee bring down the whole experience. I’m a very pleasant non confrontational person but if she talks and acts the way she does to me to the wrong person I foresee that bringing trouble to your store. It’s that bad.
  • PR
    Patrick Rucker
    Dec 7, 2025
    5.0
    The female that helped me in the drive-thru did an exceptional job!
  • AB
    Anthony Brown
    Sep 29, 2025
    1.0
    If you are in for a traditional South Baltimore wild experience look no further. Everyone was nodding off, the people outside the establishment, the people inside the establishment and the people behind the counter. Even managed to make my avocado toast Cajun....that's burnt for the non-believers. But, if you need a shot of adrenaline (with watching your back not the expresso) then give this DD a shot.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Baltimore, MD?

Dunkin' in Baltimore, MD is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sundays from 6:00 AM to 8:00 PM.

What holiday drinks are currently available at Dunkin'?

Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher on their holiday menu.