Dunkin'

3.9
315 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3600 Boston St, Baltimore, MD
21224, United States

Hours

Reviews

3.9
315 reviews
5 stars
162
4 stars
71
3 stars
25
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and items missing from mobile orders, indicating a lack of attention to detail.

Food Quality

Inconsistent food quality with reports of undercooked items and stale products, affecting customer satisfaction.

Service Speed

While some customers praised quick service, others experienced long wait times, especially during busy hours.

Cleanliness

The location is generally noted for being clean, which is a positive aspect mentioned by several customers.
  • BD
    Bobby Draino
    Oct 24, 2025
    1.0
    This used to be a great spot. Now kids work there and they have no interest in doing what that get paid for. Lately the coffee has been yuck
  • GL
    Gloria L
    Aug 16, 2025
    1.0
    The staff are rude and unprofessionalism
  • YN
    Your Neighbor
    Aug 6, 2025
    1.0
    Needs new manager. Undercooked food and wild wait times for an empty store.
  • LS
    Lamin Sonko
    Aug 1, 2025
    2.0
    The older Caucasian lady was very impolite, and me having an accent, she pretended she couldn't understand the name of the item I asked for, let's say she doesn't understand, the common sense is that, what i asked for even if it is not as she want me to pronounce it, common sense would've directed your understanding to the closest and only item Dunkin have, but was rude to me and made my coffee like bath water. That was a horrible experience. I will never patronize that location again, everyday I buy from Dunkin.
  • LW
    Larry W
    Jun 28, 2025
    5.0
    The service was quick and efficient. Very professional customer service ☺️

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Baltimore, MD?

Dunkin' at 3600 Boston St, Baltimore, MD is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers delivery and curbside pickup services for your convenience.