Dunkin'

3.9
315 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Baltimore, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3600 Boston St, Baltimore, MD
21224, United States

Hours

Reviews

3.9
315 reviews
5 stars
163
4 stars
71
3 stars
24
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unprofessional service from staff, with many citing long wait times and incorrect orders.

Order Accuracy

Numerous reviews mention issues with incorrect orders, including wrong items and poorly made drinks, leading to customer dissatisfaction.

Food Quality

Customers reported inconsistent food quality, with some items being undercooked or stale, while others praised the freshness of certain products.

Staff Friendliness

Despite negative experiences, several reviews highlighted friendly and helpful staff members, suggesting that service quality may vary significantly.

Cleanliness

The establishment is generally noted for being clean, which is a positive aspect mentioned by multiple customers.
  • BD
    Bobby Draino
    Oct 24, 2025
    1.0
    This used to be a great spot. Now kids work there and they have no interest in doing what that get paid for. Lately the coffee has been yuck
  • GL
    Gloria L
    Aug 16, 2025
    1.0
    The staff are rude and unprofessionalism
  • YN
    Your Neighbor
    Aug 6, 2025
    1.0
    Needs new manager. Undercooked food and wild wait times for an empty store.
  • LS
    Lamin Sonko
    Aug 1, 2025
    2.0
    The older Caucasian lady was very impolite, and me having an accent, she pretended she couldn't understand the name of the item I asked for, let's say she doesn't understand, the common sense is that, what i asked for even if it is not as she want me to pronounce it, common sense would've directed your understanding to the closest and only item Dunkin have, but was rude to me and made my coffee like bath water. That was a horrible experience. I will never patronize that location again, everyday I buy from Dunkin.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Baltimore, MD?

Dunkin' at 3600 Boston St, Baltimore, MD is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers delivery and curbside pickup services for your convenience.