Location.com logo
Brand Certified

Domino's Pizza

2.7
(691 reviews)

Business Details

3870 E Lombard St, Baltimore, MD
21224, United States
(410) 563-3500
http://www.dominos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Baltimore? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3870 E Lombard St .

Location

Domino's Pizza
3870 E Lombard St, Baltimore, MD
21224, United States

Hours

Reviews

2.7
691 reviews
5 stars
205
4 stars
84
3 stars
42
2 stars
38
1 star
322

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported extremely long wait times for delivery, with some orders taking over two hours and never arriving.

Customer Service

Many reviews highlighted poor customer service, including rude staff, unresponsive phone lines, and a lack of accountability for mistakes.

Order Accuracy

Customers frequently received incorrect orders, with missing items or wrong pizzas being a common complaint.

Food Quality

Several reviews mentioned cold, undercooked, or poorly prepared food, leading to dissatisfaction with the overall dining experience.

Management Problems

Feedback indicated issues with management, including unprofessional behavior and a lack of effective communication with customers.
  • BA
    Britney Abeyta
    Feb 22, 2026
    1.0
    I placed a delivery order for pizza at 10:27pm. 2 and a half hours later, at 1am, my order still hadn't been delivered. Even with only 1 driver, that wait is ridiculous. Maybe call customers and ask if they actually want to wait 3 hours for their pizza before making it.
  • PB
    peter baum
    Feb 15, 2026
    1.0
    Ordered a pizza, waited over 2 hours. Called and the manager explained there are delays because there is only one delivery driver, which sounds like just bad management. Why have only one delivery driver for a dinner rush when it routinely backlogs you over two hours? Might as well shop local.
  • AT
    Anuscha T Thomas
    Feb 2, 2026
    1.0
    Staff here are truly something. They’ll let your order sit for an hour and still try and give it to customers. If you ask them to redo it because it has been sitting over an hour, they’d rather just cancel the whole order. I was told the staff member can’t remake the pizza but if another order came in with the same thing I guess that would be made with no issues. Whole store is a joke.
  • JC
    Jen Coop
    Feb 1, 2026
    1.0
    Unfortunately, I have to give a bad review. This is one of those instances where I would prefer to give 0 stars. I ordered a pizza for delivery today and it never delivered but the order status said it was completed. Called the store 5-6 times to request a refund and everyone who answered was rude and just offended with my inquiry. I get that you’re busy but come on, I paid for something I never received. Sadly, I would not recommend this location and give it two major thumbs down.
  • CP
    Cynthia Phair
    Jan 31, 2026
    1.0
    They continue to send me incorrect orders. Then management has an attitude when I call about incorrect orders. I get wings without the sauce or incorrect wings. I get incorrect drinks. I get old pasta. I've gotten bread in place of wings. 99% of the time they do not answer the phone. Today they charged me for pasta that they verified they did not have and did not send me yet they did not refund me and will not answer the phone since 10:11am, nearly store opening it is now after 11am. I ordered plain wings with ranch. I am charged for the ranch, yet it is missing again. What shall I eat my wings with???? Therefor I do not want the wings! I also deny extra cheese on my pizza. My pizza has little sauce and extra cheese. It's flavorless. I was sent 2 barbeque sauces when I only ordered one and it was to go on the pasta that they did not send. They still have and will not answer the phone so I filed a dispute with my bank. The male who left a voicemail on my phone at 10:10am notifying me that they did not have alfredo sauce was rude to the point that I felt he would not answer the phone when I immediately called back. He also sounds like the same guy who argued with me a few days ago after sending me the wrong drinks and wings. I ordered 2 miute maid lemonades, they sent 2 sprites. The had done this on an order that I placed before but it was only one drink so I let it slide. I do not drink soda. Instead of acknowledging a wrong and making an effort to correct it he continually said well we don't sell the lemonade no more. I said but you advertise it. They should have called, informed me and asked me if I wanted the Sprite as opposed to just selecting two random drinks and sending them to me. Then a woman got on the phone and said she was the manager. I said, the guy just said he was the manager. I then repeated everything again. My order was over an hour late and cold. The plain wings that I ordered arrived as barbeque wings which made the ranch that I ordered useless. The pasta was old given that my ordere was over an hour late and the drinks were incorrect. Instead of fixing the issue the male manager (or not) preferred to argue with me about not selling the drinks anymore as if him just selecting Sprites for me instead was the right thing to do. The female manager in that instance did give me a refund. I get up for work around 4:30am. Sometimes they are so late with my dinner order to the point where I am nolonger hungry and am falling asleep. They don't answer the phone so that I can cancel and I am stuck waiting up a while, fighting sleep just so they do not just leave it on the porch and say it was delivered. All just to call and fight to get through the phone line to request a refund for cold incorrect food. Its so sad. And the managers are typically rude as if I did something to them. I edited this to upload pictures, but I do not see the option to.

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts can I choose from at Domino's Pizza in Baltimore?

You can choose from New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas at Domino's Pizza in Baltimore.

What are the delivery hours for Domino's Pizza at 3870 E Lombard St, Baltimore?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and Friday and Saturday from 10:00 AM to 2:00 AM.

Brand Certified Facts from Domino's Pizza

Domino's Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: