Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Baltimore? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3870 E Lombard St .
Numerous reviews highlighted a severe lack of customer service, with many customers unable to reach anyone by phone and experiencing rude or unhelpful staff.
Delivery Issues
Customers consistently reported extremely long wait times for delivery, with many orders taking over two hours and some never arriving at all.
Order Accuracy
There were frequent complaints about incorrect orders being delivered, with customers receiving the wrong items or missing items altogether.
Food Quality
Several reviews mentioned that the food was often cold, undercooked, or not prepared as requested, leading to dissatisfaction with the overall quality.
Management and Organization
The store was described as disorganized, with many customers noting a lack of professionalism and poor management practices.
SC
Sabastain Chance
5 days ago
5.0
Excellent food always hot and fresh
Delivery is promptly and courteous
SX
SomeSweatyMexican xD
Dec 21, 2025
1.0
They cancelled an order and i was never notified.
2 hours later i call and ask , they didn’t respond and a guy picked the phone up then let the phone ring
SL
Sarah Lynch
Dec 19, 2025
1.0
Recently ordered delivery from this location, which took well over two hours to arrive; which would not have been the issue, as I did order on a Friday night in a busy city! However, when I tried calling this location, just to speak to someone about how long it would be, I received nothing but an AI voice bot that then would hang up on me. When I tried reaching out to Dominos directly, I was once again greeted with more AI slop, and given the run around of AIs telling me to talk to the other AI.
I will NEVER order from this location again. Customer Service is truly dead - I couldn't even get a single person to tell me "Hey, yeah, it's Friday night and we are running short, but we will get you, your pizza ASAP. Sorry about this wait." A person telling me that would have been all I needed. Why would I want to support a business that can't even be bothered to speak to their customers.
I'd rather pay more elsewhere, because at least then I know my money is going to people and not to some AI crap.
No customer service.
Heavy use of AI
Cold pizza
Extremely long wait times.
DF
Dizzy Firefly
Dec 14, 2025
1.0
The diver taking almost 2 hours to deliver a 10 minute drive, then calling me and expecting me to walk to the car across the street instead of delivering it to the door was pretty trash. On top of that the medium pizza is absolutely not a medium, small at best.
BK
Brian Kinney
Dec 5, 2025
1.0
Ordered food at 6:12 pm. It is now 7:51 pm. Order still shows "someone is preparing your order!" and it is impossible to get through by phone. I understand being swamped with orders, but how many pizzas does it take to be an hour and a half behind???
Update: I have been hung up on automatically while waiting. Horrific customer service.
What types of pizza crusts can I choose from at Domino's Pizza in Baltimore?
You can choose from New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas at Domino's Pizza in Baltimore.
What are the delivery hours for Domino's Pizza at 3870 E Lombard St, Baltimore?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and Friday and Saturday from 10:00 AM to 2:00 AM.
Does Domino's Pizza in Baltimore offer takeout and curbside pickup services?
Yes, Domino's offers takeout, curbside pickup, delivery, and no-contact delivery services for your convenience.
Where can I find the menu and order pizza online from the Baltimore Domino's location?
You can view the menu at https://www.dominos.com/en/pages/order/menu and order online via https://www.dominos.com/en/restaurants with options for carryout and delivery.
What payment methods does Domino's Pizza in Baltimore accept?
Domino's accepts various payment options including cash, credit cards like Visa and Mastercard, contactless payments, PayPal, Apple Pay, Android Pay, Bitcoin, Afterpay, and Zelle among others.
Does Domino's in Baltimore offer vegetarian dishes?
Yes, Domino's Pizza serves vegetarian dishes to accommodate different dietary preferences.
What is the address and main phone number for Domino's Pizza in Baltimore?
The address is 3870 E Lombard St, Baltimore, MD 21224, and the main phone number is +1 410-563-3500.
What nearby places can I visit around Domino's Pizza at 3870 E Lombard St?
Nearby places include Fishtail Wine and Liquors for beverages, Tequila Bar and Extasis Bar and Restaurant for nightlife, and Dollar Tree for convenience shopping.
How can nearby bars and nightclubs enhance my visit to Domino's Pizza in Baltimore?
After enjoying your pizza, you can visit nearby nightlife spots like Revolucion Nightclub, El Antro Nightclub, or VIP ROOM Baltimore for entertainment and socializing.
Are there convenient nearby services to support a visit to Domino's Pizza at 3870 E Lombard St?
Yes, services like 5 Star Car Services for taxi rides, Boost Mobile for mobile needs, and Baltimore Bark House for pet services are conveniently located nearby.