Domino's Pizza

3.2
698 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Baltimore? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 4101 Falls Rd .

Location

Domino's Pizza
4101 Falls Rd, Baltimore, MD
21211, United States

Hours

Reviews

3.2
698 reviews
5 stars
249
4 stars
115
3 stars
62
2 stars
46
1 star
226

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Delivery Problems

Many reviews highlighted significant delays in delivery, with some orders taking over two hours and others never arriving.

Food Quality

While some customers enjoyed the pizza, others experienced issues with cold or burnt food, and missing items.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service.

Mixed Experiences

Some customers had positive experiences with friendly staff and good food, but these were overshadowed by the overall negative feedback.
  • MH
    Morgan Hamilton
    Nov 13, 2025
    1.0
    DO NOT ORDER FROM HERE!!! I placed an order in advance (a day before, online) for the following evening. I called 8 times that morning to confirm the order was received and nobody answered the phone. I went to the location that same morning to confirm they received it and I was assured that it was and would be delivered on time. Sidenote - I called their phone while I was there just to see if the phones worked…..they did. They were purposely not being answered. Fast forward, to that evening. The delivery time comes and goes and no pizza. I call numerous to no answer. I go to the location to see if the pizzas have left yet and they weren’t even prepared lol. Numerous employees standing around but yet nobody could answer the phone OR make a delivery on time??? Save yourself the headache and inconvenience, and order from Bella Roma’s nearby.
  • OD
    Onlyget 1 (D)
    Nov 1, 2025
    1.0
    Clean but need help to run it or close it down. No1 has any professionalism. They all having personal conversations and interactions instead of working. Won’t be order from night shift again!
  • BM
    Becka McAfee
    Nov 1, 2025
    1.0
    Horrible service. They brought the wrong soda and the food was cold. The delivery driver gave me attitude about him bringing me the wrong soda. Tried calling the store several times and could not get through to anyone. I don’t drive so I ended up getting an uber to go in and talk to the manager. Never ordering from this store again
  • KV
    Kyle Vitas
    Oct 31, 2025
    1.0
    Second time we’ve ordered and it’s been stuck on making for two hours. Waiting for two hours for FAST FOOD pizza is absolutely ridiculous. WE JUST WENT THERE AND AFTER TWO HOURS THEY HAVENT EVEN MADE THE PIZZAS. ABSOLUTE JOKE, NEVER ORDER FROM THEM
  • BH
    Brooke H
    Oct 20, 2025
    1.0
    I wish I could give a 0 star rating. I was waiting for over 45 minutes for the food because the store staff claimed the address that was input on the order was not correct. When in reality, they gave their driver the wrong address. So the driver ends up somewhere in Towson when the store is 1 mile from my campus. I have the order confirmation! The order was scheduled hours in advance to be delivered at 4:45 pm. So I go outside to the gate to meet the driver. I check the tracker, the predicted delivery time changed to 4:55-4:56pm. At 5, I try calling the store because now the tracker says the order was delivered. Then, after 2 minutes of ringing, the call automatically disconnects. I call again, no luck. Finally, the store calls me after 15 minutes of waiting saying that the “driver can’t find” me. Meanwhile I’ve been standing in the same spot for over 10 minutes at this point. This is when they realize they have the wrong address. Then the driver calls me, I give him the address, he says he’s on his way. Calls back 4 minutes later asking for the address again. I give it to him. Wait another 15 minutes, call the driver back and he says he’s 4 minutes away. At this point I decided to call the store to request a refund because now it’s been over 30 minutes. So, I call the store 9 TIMES. On the 10th time, finally, someone picks up. The lady who answered the phone told me my order didn’t even exist after providing the order number. Then suddenly she remembers the order when I repeat the address 3 times as I try to explain how long I’ve been waiting and that the driver is nowhere in sight. I continue explaining why I am requesting a refund, the woman says she won’t do that but she can cancel the order and that will give me the refund. Then she hangs up. When trying to call the driver back, he lets the phone go to voicemail 4 times. Then blocks my number. So no food for a campus event that was supposed to start at 6pm. Anyway, I’m currently waiting on the corporate line to report this crap store.

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Baltimore?

You can order Specialty Pizzas or build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the hours for delivery at Domino's Pizza on Falls Rd?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and on Friday and Saturday from 10:00 AM to 1:00 AM.