Chipotle Mexican Grill

3.4
957 reviews
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About

Mexican Restaurant
Chipotle East Pratt Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
600 E Pratt St, Baltimore, MD
21202, United States

Hours

Reviews

3.4
957 reviews
5 stars
350
4 stars
204
3 stars
115
2 stars
78
1 star
210

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Several customers reported issues with food quality, including overly salty dishes, small portion sizes, and unsatisfactory preparation.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions in the restaurant, contributing to a negative dining experience.

Order Accuracy

Many customers experienced problems with order accuracy, including missing items and incorrect food preparation.

Management Issues

Reviews indicated poor management practices, including lack of staff training and ineffective handling of customer complaints.
  • RL
    R L
    Jan 4, 2026
    1.0
    The food was disgusting, and the black lady wore a sullen expression, as if she didn't want to work,worth chipotle place I ever had
  • EW
    Evan Winter
    Jan 2, 2026
    5.0
    First time at this location and honestly, it was the best Chipotle Burrito I’ve ever had. The portions were perfect, everything was evenly distributed in the burrito, and it was wrapped perfectly. I wish every Chipotle burrito would be like this. 10/10 would recommend.
  • OM
    Ozkan Mandirali
    Dec 28, 2025
    1.0
    Terrible place. The staff are very rude, except the man who was nice. One of the women working there was especially rude — she actually yelled at customers. I’ll never go there again.
  • SD
    Stephen Doh
    Dec 19, 2025
    1.0
    Probably the worst chipotle I’ve ever been to. Food was way too salty. Didn’t feel safe with homeless people roaming inside the facility. Also, good luck finding clean table to eat inside.
  • ZZ
    Zhanxiong Zhang
    Dec 17, 2025
    2.0
    I’ve been eating at this place for almost five years, and I’ve felt that the sizes have been shrinking. Since it seems like they’ve changed to a new group of staff recently, the chicken bowl now comes with only a tiny amount of rice and chicken. They have become more and more stingy.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food can I order at Chipotle Mexican Grill on East Pratt Street?

You can order customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 600 E Pratt St, Baltimore?

The restaurant is open daily from 10:45 AM to 10:00 PM.