Chipotle Quarry Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff and long wait times, with many feeling ignored or dismissed.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, missing items, and skimped portions, leading to customer dissatisfaction.
Food Quality
Several customers noted that the food was often cold, undercooked, or stale, with complaints about cleanliness and food safety.
Stock Availability
Many reviews mentioned that the location frequently ran out of key ingredients, impacting the overall dining experience.
Cleanliness
Multiple customers expressed concerns about the cleanliness of the restaurant, citing dirty counters and unkempt dining areas.
EC
EL BENNY Cc
Nov 12, 2025
5.0
Estuvo buena la comida
EB
Erica B
Nov 10, 2025
5.0
I came here earlier today and lar gave me great customer service. I was getting food for a work thing. I had two veggie bowls and they had a dairy food allergy . He took the extra care with making sure the veggie bowls had no dairy products or cross contamination at all because I also had to pick up a chicken bowl with dairy products in it. He was super patient with me while making the bowls and he even went the extra mile to bag everything separately as well. When I got back to work everything was made perfectly and everyone was happy with their food. Major kudos for going above and beyond today for this order. Thank you thank you thank you so much!
DS
Don Cavalio Sr.
Oct 24, 2025
3.0
It's just me.
This location is very popular and usually very busy. Ive never eaten inside this location but have ordered pick up, yesterday being the 3rd time and my order has always been wrong. My daughters order was correct however and the young person that gave me the food was very nice as well. It's just my food is always wrong when I order at this location. Like it's missing something or preparation is as requested. Those types of things happen, I know they do. And I have never been treated unkind or anything. Just, never gotten a complete order to actually enjoy what I ordered. It's just me.
TM
Theresa Mcway
Oct 19, 2025
1.0
I attempted to buy lunch at this location one Saturday afternoon. Upon entering, to my surprise no one was standing in line. I stood at the counter expecting someone standing in the back to notice me standing there, and I was not acknowledged by anyone. When the young lady came to the register, the expected her to acknowledge my standing there and call for the server, when she ignored me, I walked over to her. Before I could say anything, she practically chopped my head off with a harsh tone, as if she was waiting for the opportunity to lash out! Her words: “I DON’T WORK ON THE LINE”. At that point I walked out. I would never receive from from anyone who obviously didn’t want to do their job in the first place. I would never trust food from people who obviously didn’t want to be there in the first place. I saw someone sweeping the floor, someone who walked to a computer on the wall at the front, and another male in the back. No one person stopped to acknowledge my presence. My rating is ZERO
MR
Max raykher
Aug 21, 2025
2.0
Sure! Here’s your review translated into English:
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I usually visit this restaurant on a weekly basis. Unfortunately, this is already the third time I’ve found a piece of plastic bag inside my food. A mistake like this might happen once, but when it repeats itself over and over again, it shows a serious lack of quality control. Because of this, I’ve decided to stop eating here. It’s a shame, because the food is tasty, but the service and standards just don’t meet expectations.
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Frequently Asked Questions About Chipotle Mexican Grill
What type of food can I expect at Chipotle Mexican Grill in Quarry Lake?
Chipotle Quarry Lake offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 2588 Quarry Lake Dr?
Chipotle Quarry Lake is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Quarry Lake offer pickup or delivery services?
Yes, this location offers in-store pickup services for customer convenience.
How can I order food online from Chipotle Quarry Lake?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle follows its 'Food with Integrity' principles, prioritizing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients prepared with classic culinary techniques.
Can I contact Chipotle Quarry Lake via email or phone?
Yes, you can reach them by phone at +1 410-753-2040 or email at MD.3598.QuarryLake@chipotle.com.
Is Chipotle Mexican Grill Quarry Lake LGBTQ friendly?
Yes, the location welcomes LGBTQ customers as part of its inclusive community policies.
What are some nearby fitness or wellness options around Chipotle Quarry Lake?
Nearby fitness and wellness options include Studio Flex gym, Barre yoga studio, Solluni Premier Organic Salon, and Mend Acupuncture for massage and acupuncture services, perfect for visiting before or after your meal.
Are there other dining options close to Chipotle Mexican Grill Quarry Lake?
Yes, nearby restaurants include California Tortilla (Mexican cuisine), Chat Thai Baltimore (Thai cuisine), Jasmine Asian Bistro (Pan-Asian & sushi), Rita's Italian Ice, Subway, Citron Restaurant and Bar, and J and P Illiano Restaurant for pizza and Italian dishes.
What amenities or services are close to Chipotle Quarry Lake that might interest customers?
Nearby services include Northrop Realty for real estate, Lakeview Animal Hospital and Quarry Orthodontics for health needs, Walgreens pharmacy and convenience store, Pet Valu pet store and grooming, and LibertyX Bitcoin ATM for financial services, providing various conveniences around your visit to Chipotle.