Chipotle Quarry Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including undercooked rice, skimpy portions, and stale chips.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was unclean, with food debris on counters and a lack of attention to cleanliness.
Availability of Items
Frequent complaints about being out of key menu items, leading to customer dissatisfaction.
VF
Vee Frye
Dec 5, 2025
1.0
I'm not sure when they decided to change the size of their food but my burrito.It's half the size it normally is.And my bowl isn't even halfway filled up. Im very disappointed.I won't be going to this chipotle Anymore.
AW
angel williams
Dec 2, 2025
1.0
Calling the store sucks, they won’t put a live representive on the phone.
EC
EL BENNY Cc
Nov 12, 2025
5.0
Estuvo buena la comida
EB
Erica B
Nov 10, 2025
5.0
I came here earlier today and lar gave me great customer service. I was getting food for a work thing. I had two veggie bowls and they had a dairy food allergy . He took the extra care with making sure the veggie bowls had no dairy products or cross contamination at all because I also had to pick up a chicken bowl with dairy products in it. He was super patient with me while making the bowls and he even went the extra mile to bag everything separately as well. When I got back to work everything was made perfectly and everyone was happy with their food. Major kudos for going above and beyond today for this order. Thank you thank you thank you so much!
DS
Don Cavalio Sr.
Oct 24, 2025
3.0
It's just me.
This location is very popular and usually very busy. Ive never eaten inside this location but have ordered pick up, yesterday being the 3rd time and my order has always been wrong. My daughters order was correct however and the young person that gave me the food was very nice as well. It's just my food is always wrong when I order at this location. Like it's missing something or preparation is as requested. Those types of things happen, I know they do. And I have never been treated unkind or anything. Just, never gotten a complete order to actually enjoy what I ordered. It's just me.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food can I expect at Chipotle Mexican Grill in Quarry Lake?
Chipotle Quarry Lake offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill at 2588 Quarry Lake Dr?
Chipotle Quarry Lake is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Quarry Lake offer pickup or delivery services?
Yes, this location offers in-store pickup services for customer convenience.
How can I order food online from Chipotle Quarry Lake?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
What is Chipotle's commitment to food quality and sourcing?
Chipotle follows its 'Food with Integrity' principles, prioritizing ingredients from farms that practice humane and sustainable methods, using only 53 real ingredients prepared with classic culinary techniques.
Can I contact Chipotle Quarry Lake via email or phone?
Yes, you can reach them by phone at +1 410-753-2040 or email at MD.3598.QuarryLake@chipotle.com.
Is Chipotle Mexican Grill Quarry Lake LGBTQ friendly?
Yes, the location welcomes LGBTQ customers as part of its inclusive community policies.
What are some nearby fitness or wellness options around Chipotle Quarry Lake?
Nearby fitness and wellness options include Studio Flex gym, Barre yoga studio, Solluni Premier Organic Salon, and Mend Acupuncture for massage and acupuncture services, perfect for visiting before or after your meal.
Are there other dining options close to Chipotle Mexican Grill Quarry Lake?
Yes, nearby restaurants include California Tortilla (Mexican cuisine), Chat Thai Baltimore (Thai cuisine), Jasmine Asian Bistro (Pan-Asian & sushi), Rita's Italian Ice, Subway, Citron Restaurant and Bar, and J and P Illiano Restaurant for pizza and Italian dishes.
What amenities or services are close to Chipotle Quarry Lake that might interest customers?
Nearby services include Northrop Realty for real estate, Lakeview Animal Hospital and Quarry Orthodontics for health needs, Walgreens pharmacy and convenience store, Pet Valu pet store and grooming, and LibertyX Bitcoin ATM for financial services, providing various conveniences around your visit to Chipotle.