Chipotle Mexican Grill

2.8
277 reviews
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About

Mexican Restaurant
Chipotle Quarry Lake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2588 Quarry Lake Dr, Baltimore, MD
21209, United States

Hours

Reviews

2.8
277 reviews
5 stars
83
4 stars
37
3 stars
22
2 stars
25
1 star
110

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, skimpy portions, and stale chips.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was unclean, with food debris on counters and a lack of attention to cleanliness.

Availability of Items

Frequent complaints about being out of key menu items, leading to customer dissatisfaction.
  • VF
    Vee Frye
    Dec 5, 2025
    1.0
    I'm not sure when they decided to change the size of their food but my burrito.It's half the size it normally is.And my bowl isn't even halfway filled up. Im very disappointed.I won't be going to this chipotle Anymore.
  • AW
    angel williams
    Dec 2, 2025
    1.0
    Calling the store sucks, they won’t put a live representive on the phone.
  • EC
    EL BENNY Cc
    Nov 12, 2025
    5.0
    Estuvo buena la comida
  • EB
    Erica B
    Nov 10, 2025
    5.0
    I came here earlier today and lar gave me great customer service. I was getting food for a work thing. I had two veggie bowls and they had a dairy food allergy . He took the extra care with making sure the veggie bowls had no dairy products or cross contamination at all because I also had to pick up a chicken bowl with dairy products in it. He was super patient with me while making the bowls and he even went the extra mile to bag everything separately as well. When I got back to work everything was made perfectly and everyone was happy with their food. Major kudos for going above and beyond today for this order. Thank you thank you thank you so much!
  • DS
    Don Cavalio Sr.
    Oct 24, 2025
    3.0
    It's just me. This location is very popular and usually very busy. Ive never eaten inside this location but have ordered pick up, yesterday being the 3rd time and my order has always been wrong. My daughters order was correct however and the young person that gave me the food was very nice as well. It's just my food is always wrong when I order at this location. Like it's missing something or preparation is as requested. Those types of things happen, I know they do. And I have never been treated unkind or anything. Just, never gotten a complete order to actually enjoy what I ordered. It's just me.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food can I expect at Chipotle Mexican Grill in Quarry Lake?

Chipotle Quarry Lake offers a fast-casual menu with customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill at 2588 Quarry Lake Dr?

Chipotle Quarry Lake is open every day from 10:45 AM to 10:00 PM.