Business Details
About
Mexican Restaurant
Chipotle Northwood Commons is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.2
371 reviews
5 stars
62
4 stars
34
3 stars
25
2 stars
29
1 star
221
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff and management, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food quality, including cold, bland, and improperly prepared items, as well as frequent shortages of ingredients.
Cleanliness
The location was frequently described as dirty, with unclean tables and a messy service area, contributing to an overall unsatisfactory environment.
Long Wait Times
Customers consistently experienced long wait times, both in line and for food preparation, often exacerbated by understaffing and poor management.
Management Problems
Reviews indicated significant management issues, including poor organization, lack of supervision, and failure to honor promotions or manage staff effectively.
- JCJamal Cruize5 days ago1.0The were out of literally everything. No chicken, no sour cream, and all the other meats looked like they been sitting there for hours. And when I asked to wait for chicken they claimed it was going to be 20 mins. Go to Taco Bell instead.
- AHAbdulai HallowellNov 10, 20255.0Absolutely love this chipotle. I’m always greeted by Angel with a big smile and amazing service. Not to mention the food is always on point!
- RMRihanna MurryNov 9, 20251.0Honestly, I've never felt the need to write a review, but this chiplote got it! What they don't have is salt however, I ordered a burrito with rice yadada the usual. However the rice and chicken had no seasoning. My food felt very cold, mind you I went in person and no delivery before, so I can't even give them the benefit of the doubt. The lady at the cashier, was very rude and snappy. Please please please do better.
- BPBritney PhilogeneNov 7, 20251.0The worst Chipotle ever. The entire staff is rude including management, they up charge you and their portions are the smallest I’ve seen at any location. If I could give 0 stars I would. Don’t waste your time.
- KPKristen PriceOct 31, 20251.0Horrible service. Manager Michelle W. on duty was rude and nasty. Charged me for a steak bowl when they ran out of steak and put chicken on my bowl. Then the manager would not allow me to use my rewards coupon from the app and said she was unable to do an entree discount for Halloween even though I dressed up and had the app
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at Northwood Commons known for?
Chipotle Northwood Commons is a fast-casual restaurant famous for its customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill Northwood Commons located?
It is located at 1507 Havenwood Drive, Suite F‐100, Baltimore, MD 21218, USA.
What are the opening hours of Chipotle Mexican Grill at Northwood Commons?
The restaurant is open daily from 10:45 AM to 10:00 PM.
How can I order food online from Chipotle Northwood Commons?
You can order online via the Chipotle website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle at Northwood Commons have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows "Food with Integrity" principles, sourcing ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
What other dining options are near Chipotle Northwood Commons?
Nearby dining options include Tropical Smoothie Cafe, McDonald's, IHOP, Sunny's Subs, Jersey Mike's Subs, and Pizza Hut.
Are there services nearby that customers can use before or after visiting Chipotle?
Yes, nearby services include UPS Access Point for shipping, ZIPS Cleaners for laundry, Fulton Bank for banking, and several retail stores like DTLR and Rainbow Apparel.
What nearby locations can help with transportation or logistics when visiting Chipotle Northwood Commons?
BP America and Amoco gas stations are close by for fueling, and Bitcoin ATMs like Bitcoin Depot and Bitcoin of America ATM are available for cryptocurrency transactions.
Does Chipotle Northwood Commons have a presence on social media?
Yes, Chipotle maintains social media profiles on LinkedIn, Facebook, Instagram, YouTube, Pinterest, and Twitter.