Business Details
About
Mexican Restaurant
Chipotle Charles Village is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,010 reviews
5 stars
356
4 stars
213
3 stars
99
2 stars
72
1 star
270
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the location is often out of key ingredients, leading to disappointment and frustration.
Customer Service
Many reviews highlighted rude and unprofessional staff, with complaints about poor service and negative attitudes.
Food Quality
Several customers noted issues with food quality, including cold food, small portions, and unsanitary conditions.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables and food preparation areas.
- TATanya AndersonDec 29, 20251.0I ask for 2 Fix it yourself tacos kids meal. They charge me 22.00$ for 2 bowls. I kept trying to explain to her that I ordered twomeals for kids. As she could see, it was two trays not bowls. That was my favorite Chipotle. But now I have to find one where people understand what I'm ordering.
- JBJosué BeltránNov 24, 20255.0La comida muy buena, buen servicio y atencion al cliente , siempre voy y hacen un exelente trabajo con mi orden , no lo cambiaria.
- RRRichyFz910Nov 24, 20255.0Jefferson and Angel were very acommedating and friendly with a massive order i got one time. Although things were busy they maintained thier friendly welcoming posture.
- MAMaurice ArnoldOct 16, 20251.0Always out of items everyday. Staff kinda rude.
- JJjoshOct 7, 20251.0Ordered off doordash and gave no meat
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill Charles Village located?
It is located at 3201 Saint Paul St, Baltimore City, Baltimore, MD 21218, near Johns Hopkins University.
What are the operating hours of Chipotle Mexican Grill Charles Village?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Charles Village offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Charles Village?
You can order online via their website at https://order.chipotle.com/ or their app available on the Apple App Store.
What type of food does Chipotle Charles Village serve?
They serve customizable Mexican fast-casual options including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Does Chipotle Charles Village accommodate credit card payments?
Yes, they accept credit cards for payment.
What is Chipotle's commitment to ingredient sourcing?
Chipotle prioritizes responsibly sourced ingredients from farms that adhere to humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Are there any nearby places where I can grab a coffee before or after visiting Chipotle Charles Village?
Yes, Starbucks and Carma's Cafe are nearby coffee shops where you can enjoy drinks before or after your meal at Chipotle.
What other dining options are near Chipotle Charles Village?
Nearby you can find Potbelly Sandwich Shop, Ajumma Korean Restaurant, Pizza Studio Charles Village, &pizza - Charles Village, honeygrow, and more for a variety of cuisines.
Are there any nearby amenities for shoppers or students near Chipotle Charles Village?
Yes, nearby amenities include CVS Pharmacy for shopping needs and The Princeton Review for education and tutoring services, along with clothing stores like Cloud 9 Clothing.