Business Details
About
Mexican Restaurant
Chipotle North Charles Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
943 reviews
5 stars
289
4 stars
175
3 stars
114
2 stars
73
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.
Food Quality
Customers frequently reported issues with food quality, including missing ingredients, poorly prepared items, and unsanitary conditions.
Stock Issues
Many customers noted that the location often runs out of popular ingredients, leading to dissatisfaction with their orders.
Cleanliness
Several reviews mentioned that the restaurant was dirty and unkempt, contributing to a negative dining experience.
Management Concerns
There were calls for better management and training of staff, as many felt the employees were not adequately supported or trained.
- CFChantel Fields4 days ago3.0they always is out of something that day it was no white rice no black beans no chicken and no sour cream
- RLR LJan 4, 20261.0The food was disgusting, and the black lady wore a sullen expression, as if she didn't want to work，worth chipotle place I ever had
- MBMonique BurtonJan 2, 20261.0I have been trying to get in contact with someone that works at the store, I did a Uber Eats order. My order was completely wrong. Nothing that I asked for went into my order only to do a re-order and it’s still be completely wrong so here I am for the third time with no one, reaching back out to contact me or anything. DO NOT EAT HERE THEY ARE THE WORLD WORSE CHIPOTLE
- BBBreezyDec 11, 20251.0Their hiring process is bullshit! They set up an interview for me for a specific time, when I get there they tell me that they don't do interviews until after three. What professional cooperation does that!? Absolutely no consideration of peoples time!! I wouldn't recommend this company to anybody!
- BFBryce FryDec 9, 20251.0Attempted multiple times to call in to store, first the AI prompt will work against you in an attempt to get you away from the store. Then after you get past the AI interface the associates will pickup and hangup the phone right back into the receiver without so much as uttering a word to you. I have never seen a buisness conduct itself so poorly. Cater more twords customers again and get rid of the AI.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle North Charles Street serve?
Chipotle North Charles Street offers Mexican fast-casual food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill on North Charles Street?
Chipotle is open every day from 10:45 AM to 10:00 PM.
Does Chipotle North Charles Street offer online ordering and delivery?
Yes, it offers online ordering with in-store pickup and delivery services.
How can I contact Chipotle North Charles Street for catering or general inquiries?
You can contact them via phone at +1 443-681-1204 or email at md.1722.northcharles@chipotle.com.
Is Chipotle North Charles Street LGBTQ friendly?
Yes, Chipotle welcomes LGBTQ customers and has inclusive policies.
Where is Chipotle Mexican Grill located in Baltimore?
It is located at 1209 N Charles St, Baltimore City, MD 21201, near the Mt. Vernon Monument.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby options include Subway for sandwiches, Smoothie King for smoothies, Aloha Baltimore for sushi, and Grille Twelve24 for Peruvian cuisine.
Are there convenient places to grab coffee near Chipotle North Charles Street?
Yes, Starbucks is close by, perfect for getting coffee before or after your meal at Chipotle.
Can I find banking services near Chipotle North Charles Street?
Yes, both SunTrust Bank and Wells Fargo Bank are nearby for your banking needs.
What amenities and services are available around Chipotle for customers?
In addition to dining options, nearby amenities include pet services at Pet Valu, a Bitcoin ATM, hair and beauty salons, and parking at Metropolis.