Business Details
About
Mexican Restaurant
Chipotle West Pratt Street is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
1,362 reviews
5 stars
468
4 stars
312
3 stars
160
2 stars
131
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and unprofessional behavior from employees, leading to a frustrating dining experience.
Food Availability
Many reviews highlighted frequent shortages of key ingredients, with customers often finding the restaurant out of popular items like chicken, guacamole, and rice.
Food Quality
Several customers expressed dissatisfaction with the quality of food, citing issues such as bland flavors, small portion sizes, and unappetizing presentation.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unclean tables, overflowing trash, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted that the food could be good when properly prepared.
- NMNas M6 days ago3.0Will we ever get fajita vegetables again? They're constantly out and they're never refilling it. Been like this for weeks. Fajita vegetable famine is real
- DMDaniel MartinezDec 12, 20251.0Slow. Food order was wrong. I complained. They didn’t care. Also complained on the Chipotle Corp website. The response was - Thanks for letting us know.
- TWTevin WhittakerDec 8, 20255.0My wife was craving a Chipotle bowl. Let me tell you something. They damn sure ain't skimpy on nothing. The staff are cool and quick with it. Very nice young men and women. We will be back.
- SSSanchez StoryDec 2, 20252.0I came in today 12/2 and I ask for extra chicken. She kept saying double protein and I said I will pay extra for the chicken but it’s like she kept trying to press me. I did not like her demeanor. I felt uncomfortable.
- DRDennis RoysterNov 24, 20252.0No big issues with food. Staff is awful. Making food with clear attitudes & doesn’t show a not a bit of customer service. The men are generally polite & respectful. The ladies need to leave the attitudes at home. No one cares and it makes for bad character building.
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Mexican Grill on West Pratt Street?
Chipotle West Pratt Street is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 300 West Pratt St?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle West Pratt Street provides both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill West Pratt Street?
You can order online through https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
Does Chipotle West Pratt Street accept credit cards and offer catering?
Yes, they accept credit cards and provide catering and catering delivery services.
Where is Chipotle Mexican Grill located in Baltimore?
It is located at 300 West Pratt St, Baltimore, MD 21201, near the Convention Center and Orioles Stadium.
What is the phone number to contact Chipotle Mexican Grill at West Pratt Street?
You can reach them at +1 410-244-7246 or email md.2332.WPrattSt@chipotle.com.
Which public transit stations are nearby Chipotle West Pratt Street to help customers visit?
The Convention Center Light Rail Station and a Light rail station are nearby, making it convenient for customers to reach Chipotle by public transit.
Are there coffee shops near Chipotle Mexican Grill at West Pratt Street?
Yes, nearby coffee shops include Dunkin', Starbucks, V3 Cafe, and Dottie's, which are ideal for grabbing a drink before or after your meal at Chipotle.
What other dining options are close to Chipotle Mexican Grill on West Pratt Street?
Nearby dining options include Daily Grind (restaurant), Luna Del Sea Steak & Seafood Bistro (seafood and steakhouse), Jimmy John's (fast food sandwich), and Edie's (American restaurant).