Brand Certified
Chipotle Mexican Grill
2.9(961 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1040 W 41st St, Baltimore, MD
21211, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(443) 681-1260
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/md/baltimore/1040-w-41st-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2225
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Greenspring Tower is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
961 reviews
5 stars
270
4 stars
153
3 stars
93
2 stars
79
1 star
366
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.
Food Quality
While some customers enjoyed the food, many reported issues with incorrect orders, inadequate portions, and food quality, including complaints about blandness and unsanitary conditions.
Cleanliness
Several reviews mentioned that the restaurant was dirty and poorly maintained, contributing to an uninviting atmosphere.
Order Accuracy
Many customers experienced issues with their orders being incorrect or incomplete, leading to frustration and dissatisfaction.
Management Issues
Frequent mentions of poor management practices, including staff shortages and lack of organization, were noted as contributing factors to the overall negative experiences.
- EDEric DeshieldsFeb 19, 20261.0This is the worst chipotle that I’ve ever been to. I’d rather go all the way across town before I ever come to this chipotle again their attitudes suck. They never get your order right they don’t listen to when you say a little bit or aThis is the worst chipotle that I’ve ever been to. I’d rather go all the way across town before I ever come to this chipotle again they’re attitudes suck. They never get your order right they don’t listen to when you say a little bit or a lot. Do not recommend chipotle at all.
- JHJasmine HopeFeb 13, 20262.0burned chicken given to my kids, rude service from guy making bowls at 6:30pm, rushing and irritated, attitude if you were not talking fasting enough, when not even a line, let two men with multiple orders ahead of me when we all were waiting for the chicken
- NNNichole Williams (NikkiLady)Dec 19, 20253.0They are very rude, especially the studs that's work there,the white lady is very polite an presents great customer services all the time other then that the studs will have u waiting without saying a hello can I help u very arrogance
- AWAmirah Baker WilsonNov 21, 20252.0I've been to this location a few times. Every time I go, there is something that's not right. Once, they wouldn't let you walk in and order, you had to place an online order and then come inside and pick up. The last time I went was for veterans day. They didn't honor the BOGO deal that was being offered that day AND they charged me for drinks i didnt ask for (originally, I thought they were giving me drinks because I didn't get the bogo deal but I checked the receipt and I was charged.) The whole experience was pretty annoying. The food doesn't usually disappoint. The staff isn't usually rude but the location is always doing something off. I won't return.
- LJlakeicha johnsonNov 17, 20255.0This chipotle surprised me, I wasn’t expecting much based off the reviews and was lowkey scared I was going to get food poisoning (will double back to follow up as I just ate). That being said the food was actually really good and flavorful, whoever was cooking night shift on 11/17 definitely was cheffing it up
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Greenspring Tower offer?
Chipotle Mexican Grill in Greenspring Tower offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at 1040 W 41st St?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at Greenspring Tower offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery options.
How can I order food online from Chipotle Mexican Grill at Greenspring Tower?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Baltimore?
It is located at 1040 W 41st St, Baltimore City, within the Greenspring Tower Shopping Center, Baltimore, MD 21211.
How can customers contact Chipotle Mexican Grill Greenspring Tower?
Customers can reach them by phone at +1 443-681-1260 or email at md.2225.Greenspring@chipotle.com.
Are there any nearby coffee shops or cafes near Chipotle Mexican Grill Greenspring Tower?
Yes, there are Dunkin' coffee shops and Tropical Smoothie Cafe nearby, which are good options for grabbing coffee or smoothies before or after your meal at Chipotle.
What automotive services are available near Chipotle Mexican Grill at Greenspring Tower?
Nearby automotive services include Hampden Auto Repair & Tire Services, Brentwood Automotive, BMW Repair Baltimore, AutoStream Car Care Center, and Hampden Tires and Auto Repair, convenient if you need car repairs or maintenance while dining.
Are there any nearby banking or ATM facilities near Chipotle Mexican Grill Greenspring Tower?
Yes, customers can find ATMs from First National Bank, Bank of America, and Coin Cloud Bitcoin ATM close by for convenient banking while visiting Chipotle.
Does Chipotle Mexican Grill Greenspring Tower offer catering services?
Yes, Chipotle offers catering and catering delivery services, suitable for events and group meals.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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