Charleys Cheesesteaks

4.0
700 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2205 E Joppa Rd, Baltimore, MD
21234, United States

Hours

Reviews

3.4
333 reviews
5 stars
122
4 stars
72
3 stars
36
2 stars
36
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor customer service, and difficulty reaching staff.

Food Quality

Mixed reviews on food quality; some enjoyed the cheesesteaks while others found them bland or poorly prepared.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.

Positive Staff Interactions

Some customers praised friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
  • RW
    Rachael Wells
    4 days ago
    5.0
    Came through the drive thru and had the best experience with Michael. Very quick and efficient and he was so polite. We love this location. The food is always good and the people are always super kind!!
  • DM
    Danielle Moses
    Dec 26, 2025
    1.0
    Placed a order for delivery the other day & driver stole whole order. GrubHub delivered but says I have to call store. Been calling store since it happened & they refuse to answer the phone. Spent over tho dollars didn't get none of it won't be back.
  • CM
    Chrissy Monroe
    Dec 22, 2025
    3.0
    My first time trying this place I don’t think I’ll be back. The service was great at the drive-through. The fries were hot and good but the cheesesteak was very disappointing not enough meat mostly bread, but I was starving so it was decent so many better places to go for a cheesesteak in Baltimore. I should’ve known better but I was tired.
  • BN
    brian nemec
    Nov 23, 2025
    2.0
    Learn how to speak English, sign out on the road says “open to 11, it is supposed to say “open til 11, so geddo
  • CJ
    Charley J
    Nov 10, 2025
    2.0
    Oh my gawd the website/app was the most difficult thing I have tried to navigate. It would not let me purchase a promotional item that was essentially a combo. And purchase just a sandwich a la carte. On the same order. I had to make two separate purchases, the combo then the single sandwich. Overall the food was not worth the effort it took to order it. It was two hours before closing. You would have thought I walked in five minutes before closing. There was not a smile or friendly face to be found anywhere. I indulged myself ordering here. I could have spent my money elsewhere and felt better. I did not feel the food deserved the price they asked for it. I spent 12 dollars on a sandwich that was usually 18. I would have been satisfied paying eight. In fact, I would definitely return for an eight-dollar "Old School" meal.

Frequently Asked Questions About Charleys Cheesesteaks

What are the main operating hours of Charleys Cheesesteaks on E Joppa Rd?

Charleys Cheesesteaks is open daily from 10:30 AM to 11:00 PM for in-store service and pickup.

Does Charleys Cheesesteaks on E Joppa Rd offer delivery or drive-through services?

No, this location does not offer delivery or drive-through services as they are closed for these options every day.