Charleys Cheesesteaks

4.0
678 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
2205 E Joppa Rd, Baltimore, MD
21234, United States

Hours

Reviews

3.4
330 reviews
5 stars
121
4 stars
72
3 stars
35
2 stars
36
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were multiple reports of unsanitary conditions, including foreign substances in drinks and hair in food.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Customer Service

Mixed feedback on customer service; some employees were praised for their friendliness, while others were criticized for rudeness and lack of attention.

Cleanliness

Several reviews highlighted poor cleanliness in the restaurant, with dirty floors and tables being a common complaint.

Order Accuracy

There were numerous complaints about incorrect orders and issues with online orders, leading to customer dissatisfaction.
  • BN
    brian nemec
    1 day ago
    2.0
    Learn how to speak English, sign out on the road says “open to 11, it is supposed to say “open til 11, so geddo
  • NF
    Nichol Ferges
    Nov 13, 2025
    1.0
    🤮 sour attitudes, bad service, terrible Philly cheesesteak, over priced
  • CJ
    Charley J
    Nov 10, 2025
    2.0
    Oh my gawd the website/app was the most difficult thing I have tried to navigate. It would not let me purchase a promotional item that was essentially a combo. And purchase just a sandwich a la carte. On the same order. I had to make two separate purchases, the combo then the single sandwich. Overall the food was not worth the effort it took to order it. It was two hours before closing. You would have thought I walked in five minutes before closing. There was not a smile or friendly face to be found anywhere. I indulged myself ordering here. I could have spent my money elsewhere and felt better. I did not feel the food deserved the price they asked for it. I spent 12 dollars on a sandwich that was usually 18. I would have been satisfied paying eight. In fact, I would definitely return for an eight-dollar "Old School" meal.
  • MR
    Marilyn Colon Rivera
    Nov 5, 2025
    5.0
    Great service!
  • IB
    I NO PUNK B!TCH
    Oct 28, 2025
    5.0
    Friendly service and great food. The woman who took my order was really nice.

Frequently Asked Questions About Charleys Cheesesteaks

What are the main operating hours of Charleys Cheesesteaks on E Joppa Rd?

Charleys Cheesesteaks is open daily from 10:30 AM to 11:00 PM for in-store service and pickup.

Does Charleys Cheesesteaks on E Joppa Rd offer delivery or drive-through services?

No, this location does not offer delivery or drive-through services as they are closed for these options every day.