Service quality is inconsistent, with reports of friendly staff and rude employees, leading to mixed experiences.
Food Quality
Food quality varies significantly; some customers enjoyed their meals while others reported issues like cold food, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted concerns about cleanliness in the dining area and kitchen, with some customers noting unsanitary practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.
DS
Dwayne Saunders
Dec 14, 2025
5.0
Charley’s Cheesesteak and Wings was a place I stopped going to due to poor customer service twice a few years ago. I finally decided to give them another try and boom 💥 they delivered. The young lady who took my order provided me with excellent service. Very nice, respectful and friendly. She was cleaning afterwards keeping it tidy inside. Washed her hands 🙌🏾 after touching the broom 🧹. The food was delicious 😋. I will definitely 💯 % be going back and looking 👀 forward to more beautiful experiences at Charley’s.5 stars all around.
JJ
jalissa J
Oct 31, 2025
1.0
If you care about cleanliness or food safety, stay far away from this place. They use the same utensils for meat and vegetarian subs no effort to avoid cross-contamination at all. The person working the register handled cash, then went straight to making food without washing their hands. That’s disgusting and completely unsanitary. My sub was soggy, flavorless, and thrown together with zero care. This place is a health hazard and an absolute waste of money. I wouldn’t recommend it to anyone.
JB
Joe Bloodsworth
Dec 14, 2023
2.0
Short the kids meal drink and cookie. Also short the strawberry lemonade
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks on Ashland Ave.?
Charleys Cheesesteaks is open every day from 10:00 AM to 10:00 PM.
Is delivery service available at Charleys Cheesesteaks on Ashland Ave.?
No, delivery service is not available at Charleys Cheesesteaks on Ashland Ave.
Can I use the drive-through service at Charleys Cheesesteaks on Ashland Ave.?
No, the drive-through service is not available at this location.
Are takeout services offered at Charleys Cheesesteaks on Ashland Ave.?
Takeout services are currently not available at this location.
Is it possible to pick up an order directly at Charleys Cheesesteaks on Ashland Ave.?
Pick up service is not offered at this location.
What payment options are accepted at Charleys Cheesesteaks on Ashland Ave.?
They accept American Express, Discover, MasterCard, and Visa cards.
Where is Charleys Cheesesteaks located?
It is located at 1835 Ashland Ave., Baltimore, MD 21205, USA.
What nearby places can I visit around Charleys Cheesesteaks on Ashland Ave.?
Nearby places include Verizon Authorized Retailer - Russell Cellular, Tropical Smoothie Cafe, and 1000 Degrees Pizza Salad Wings, which offer mobile phone services, smoothies and bars, and pizza restaurants respectively.
Can I visit the Tropical Smoothie Cafe near Charleys Cheesesteaks for a refreshing drink before or after my meal?
Yes, Tropical Smoothie Cafe is nearby and is a great place to enjoy smoothies and light meals before or after visiting Charleys Cheesesteaks.
How can the nearby Verizon Authorized Retailer - Russell Cellular help customers visiting Charleys Cheesesteaks?
Customers can visit the nearby Verizon Authorized Retailer - Russell Cellular for mobile phone needs while in the area near Charleys Cheesesteaks.
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