Multiple reviews highlighted unsanitary conditions, including dirty dining areas and lack of proper food handling practices.
Food Quality
Customers reported inconsistent food quality, with many experiencing soggy, flavorless sandwiches and improperly cooked items.
Customer Service
Service was frequently described as unprofessional and inattentive, with long wait times and incorrect orders being common complaints.
Positive Experiences
Despite the negative feedback, some customers enjoyed the food and praised specific employees for their friendliness and helpfulness.
Order Accuracy
Many reviews noted issues with order accuracy, including missing items and incorrect food preparation.
JJ
jalissa J
Oct 31, 2025
1.0
If you care about cleanliness or food safety, stay far away from this place. They use the same utensils for meat and vegetarian subs no effort to avoid cross-contamination at all. The person working the register handled cash, then went straight to making food without washing their hands. That’s disgusting and completely unsanitary. My sub was soggy, flavorless, and thrown together with zero care. This place is a health hazard and an absolute waste of money. I wouldn’t recommend it to anyone.
TA
Tobie Ashley
Sep 1, 2025
1.0
Stop in last night the young lady Mackenzie Jennings was on the phone the whole time… I asked for fresh food she gave me old fries ranch I asked for blue cheese…
WG
Wendy Gomez
Aug 11, 2025
2.0
Mi orden fue robada
TC
Troy Cannon
Jun 5, 2025
4.0
I've never had their food. I only come for the lemonade. Thats it. Lemonade is A1
KB
Khadiya Briggs
May 18, 2022
3.0
The wait was crazy for just an order of fries and the worker in the back was very rude.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours for Charleys Cheesesteaks on Ashland Ave.?
Charleys Cheesesteaks is open every day from 10:00 AM to 10:00 PM.
Is delivery service available at Charleys Cheesesteaks on Ashland Ave.?
No, delivery service is not available at Charleys Cheesesteaks on Ashland Ave.
Can I use the drive-through service at Charleys Cheesesteaks on Ashland Ave.?
No, the drive-through service is not available at this location.
Are takeout services offered at Charleys Cheesesteaks on Ashland Ave.?
Takeout services are currently not available at this location.
Is it possible to pick up an order directly at Charleys Cheesesteaks on Ashland Ave.?
Pick up service is not offered at this location.
What payment options are accepted at Charleys Cheesesteaks on Ashland Ave.?
They accept American Express, Discover, MasterCard, and Visa cards.
Where is Charleys Cheesesteaks located?
It is located at 1835 Ashland Ave., Baltimore, MD 21205, USA.
What nearby places can I visit around Charleys Cheesesteaks on Ashland Ave.?
Nearby places include Verizon Authorized Retailer - Russell Cellular, Tropical Smoothie Cafe, and 1000 Degrees Pizza Salad Wings, which offer mobile phone services, smoothies and bars, and pizza restaurants respectively.
Can I visit the Tropical Smoothie Cafe near Charleys Cheesesteaks for a refreshing drink before or after my meal?
Yes, Tropical Smoothie Cafe is nearby and is a great place to enjoy smoothies and light meals before or after visiting Charleys Cheesesteaks.
How can the nearby Verizon Authorized Retailer - Russell Cellular help customers visiting Charleys Cheesesteaks?
Customers can visit the nearby Verizon Authorized Retailer - Russell Cellular for mobile phone needs while in the area near Charleys Cheesesteaks.