Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Several customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.
Operational Hours
Multiple customers expressed frustration over inconsistent closing times, with some being turned away before the stated closing hour.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their kindness and excellent service.
Pricing Concerns
Customers noted that prices were higher than expected for airport food, with some feeling that the value did not match the quality.