Giant Food

4.3
288 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Location

Giant Food
857 East Fort Avenue, Baltimore City, MD
21230, United States

Hours

Reviews

4.3
288 reviews
5 stars
191
4 stars
45
3 stars
22
2 stars
8
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff interactions is mixed, with some praising friendly and helpful employees, while others report rudeness and poor service.

Cleanliness

The store is generally noted for being clean, but there are complaints about unpleasant odors that persist.

Product Quality

While many customers appreciate the variety and freshness of products, there are concerns about the quality of certain meats and the availability of specific items.

Pricing

Customers frequently mention that prices are high compared to competitors, leading to dissatisfaction among some shoppers.

Store Experience

Overall shopping experience is positive for many, with comments on the store's organization and layout, but issues with checkout efficiency and stock availability are noted.
  • SS
    S
    Oct 29, 2025
    1.0
    The lady at self checkout was rude. Very. Stop yelling at the customer when they need help! I'll never come back to this Giant again. employees need more training like how to talk like a human being.
  • LM
    Lori Mott
    Oct 14, 2025
    5.0
    Fabulous store!! Everything you need they have it!! Very clean!! The STAFF and CASHIERS deserve a 👏👏👏👏 and there 🌹🌹🌹🌹
  • WH
    Will HCC
    Oct 10, 2025
    2.0
    Customer service is horrible. While the selections are good on the shelved items, the department of the deli needs improvement. Im sorry it was 7pm and I wanted deli. I stood there for nearly 10 minutes while the deli clerk continued to clean his case and put items and put items away as if they were closed for the day. Very poor customer service. Do better.
  • JD
    Jaylin Davis
    Sep 26, 2025
    3.0
    I Came To The Store And Purchased 3 Boxes Of Utz Regular Potato Chips Variety Pack. And When I Opened It Some Of The Bags Where Open And Some Of The Chips Where Missing.
  • CH
    Cherrelle Hughes
    Sep 26, 2025
    2.0
    This is my second time coming to this location and both times I was greeted with an awful odor. At first I was thinking it was a customer with bad body odor. But no, it is the store! It smells Ike something crawled up in there and died. I can honestly say that the store is clean yes but, it smells really bad in there, no joke!

Frequently Asked Questions About Giant Food

What are the operating hours of Giant Food at 857 East Fort Avenue, Baltimore?

Giant Food is open daily from 6:00 AM to 10:00 PM.

Does Giant Food offer any pickup or delivery services?

Yes, Giant Food offers curbside pickup and delivery services for customer convenience.