Panera Bread

4.2
705 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Aspen Hill is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
13521 Connecticut Avenue, Aspen Hill, MD
20906, United States

Hours

Reviews

4.2
705 reviews
5 stars
404
4 stars
170
3 stars
53
2 stars
21
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including staff being unhelpful, rude, or inattentive, leading to dissatisfaction.

Food Quality

While many customers enjoyed the food, there were complaints about portion sizes, incorrect orders, and food quality, such as spoiled ingredients.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and concerns about pest control.

Positive Experiences

Despite the negatives, many customers praised the food quality, friendly staff, and pleasant atmosphere, indicating some positive experiences.

Order Management

Customers expressed frustration with order accuracy and wait times, particularly with mobile orders and curbside pickup.
  • FW
    F W
    Oct 16, 2025
    2.0
    Listen , I’m no prude… but I can do without knowing this staffs personal business and all the cussing and playing. What I needed was for ONE person to turn around and acknowledge me and the rest of us in line. A lot of ignorance happing. Ignoring me and looking past me is wild. Too much talking and playing and not enough working. It’s really rude and it’s annoying and inappropriate. Do better. Standing here for 20 minutes listening to people complain about their jobs or lives is not why we come here for. And if so, at least say hello. And can still hear you name calling and talking crap as we round the corner? Anyway, thank you to the quick response from the manager, but I opted For a full refund. I’ll go elsewhere.
  • SA
    Stephanie A
    Sep 9, 2025
    2.0
    Ordered takeout..got the half chicken frontega sandwich and there was barely any chicken on there. Probably a teaspoon of chicken. 😒 i couldn't believe it. Come on!! @panera, if you want repeat customers, do better with the serving size.
  • BD
    Barbara Druckenbrod
    Aug 25, 2025
    4.0
    Crowded. I had an email for 20% off pick 2 which is what I ordered but they did not honor it. They said it was online only. The print was so tiny I didn't even see that!!! We had a large party that day and it was a sale to them! What difference does it make how one orders it!! I even have their Panera card for these sales. To no avail. Makes me mad and it's not fair at all
  • DS
    Donna Stocker
    Aug 13, 2025
    5.0
    Fresh and delicious. The chicken salad is really good and the Fuji Apple salad is excellent. Pastries on point!
  • LC
    Lisa Cardwell
    Jul 9, 2025
    2.0
    The food is great but after all these years of knowing about Celiac and gluten sensitivity and the fact that people don’t need gluten and that it has inflammatory properties!! They still don’t have a gluten free bread option baffles the mind .

Frequently Asked Questions About Panera Bread

Does Panera Bread Aspen Hill accept reservations?

No, Panera Bread in Aspen Hill does not accept reservations.

What are the operating hours of Panera Bread Aspen Hill?

Panera Bread Aspen Hill is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.