Chipotle Mexican Grill

3.5
1129 reviews
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About

Mexican Restaurant
Chipotle Aspen Hill is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
13501 Connecticut Ave, Aspen Hill, MD
20906, United States

Hours

Reviews

3.5
1,129 reviews
5 stars
483
4 stars
200
3 stars
111
2 stars
62
1 star
273

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and disrespectful interactions.

Portion Sizes

Many customers complained about small portion sizes, often feeling that they were not receiving value for their money.

Order Accuracy

Frequent issues with incorrect orders, missing items, and poor handling of online orders were reported, leading to customer frustration.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and poor food handling practices.

Food Quality

While some customers enjoyed the food, there were consistent complaints about the quality, including undercooked rice and unappetizing flavors.
  • KA
    Keren Avendano
    2 days ago
    1.0
    I just bought a bowl at this location. The staff is always friendly, but the girl who was serving my food today was literally putting food in my bowl as if she were serving a child’s portion. My bowl is practically empty. I asked her for more lettuce, and she did add some, but it was literally just 2–3 extra leaves, and that was it. This is the first time something like this has happened to me. I feel like I would have been better off paying for a kids’ meal instead of a bowl.
  • GC
    Gabriel Chitay
    Nov 1, 2025
    5.0
    Lo mejor para mí
  • MJ
    Mars J
    Oct 19, 2025
    1.0
    I’m only posting this because the staff here is always rude. I honestly only come to this location if i’m really starving and just want to pick up my stuff and go. The attitude of the staff is always awful and they need to work on how to address customers. Even I know to do better than that lol.
  • GM
    Gabriel Mojica
    Oct 11, 2025
    1.0
    Is the manager of this site trying to get it shut down? The serving size was hilarious, half of half a spoon chicken. Do not waste your time, come check out whatever food shop opens up in this spot next year instead.
  • NE
    Nafkot Eskinder
    Oct 5, 2025
    1.0
    Man this place is horrible. I went here with my friend trying to eat in peace and the worker were not friendly. They are very stingy with the protein and you can't even refill your drink. The prices are way too high to be considered a fast food. I will not be coming here. 😡

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Aspen Hill?

The Chipotle Mexican Grill in Aspen Hill is located at 13501 Connecticut Ave, Aspen Hill, MD 20906, inside the Aspen Hill Shopping Center.

What are the operating hours for Chipotle Aspen Hill?

Chipotle Aspen Hill is open every day from 10:00 AM to 11:00 PM.