Wendy's

2.8
1098 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Annapolis, MD we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Annapolis, MD hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1454 Whitehall Rd., Annapolis, MD
21409, United States

Hours

Reviews

2.8
1,098 reviews
5 stars
255
4 stars
164
3 stars
163
2 stars
127
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-40 minutes.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about the temperature and quality of items like fries and chicken nuggets.

Customer Service

There were numerous complaints about rude or unhelpful staff, with some customers feeling ignored or treated poorly during their visits.

Cleanliness

While some customers noted that the restaurant was clean, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness, indicating that not all interactions were negative.
  • KG
    Kevooo Guerrero
    Jan 3, 2026
    1.0
    Worst experience I order through the kiosk and I wanted to paid cash and the cashier with glasses would just look at me and my partner and never ask us is we was ready to paid or order something
  • TG
    Tina Grandstaff
    Dec 29, 2025
    1.0
    Customer service is horrible. The gentleman working drive thru doesn’t speak clearly. Then I’m waiting for my drink from the combo I ordered, he opens the window and says “what?” I explained how I never received my drink. He told me I never ordered a drink. I said I ask for a coke when asked what type of drink, he said he didn’t charge me for a drink and to purchase a large coke would be $3+ I paid for the large coke. He hands me the drink and slams the window. I drive off, taking a sip of the coke…it’s Cherry coke. Now I have to pull back around, park and go in.
  • BB
    Blank
    Dec 18, 2025
    1.0
    I watched two people inline leave in front of me after taking their order it takes so long here. I always forget why i never come here even though it's on route.
  • AT
    Amani Taylor
    Dec 8, 2025
    1.0
    Horrible. The place has been going down hill since I’ve moved over here 7 years ago. Customer service is trash & horrible. I know because I work in customer service. Food is always cold. New look to the restaurant but it still has no value due to the people they hire and the food always being cold. When I ask for extra sauce they act like they’re going to die. Mind you I only come here if I get off late and I’ve been disappointed every time. I will be going inside next time to complain and that will be my last time going there.
  • MS
    Mayra Santiago
    Dec 7, 2025
    5.0
    Si quieres comer Rico ves aqui , hablan Español el chico . Se ve que trabaja muy Rapido y despacha hace dos Trabajo en uno. Fiu hoy 12/07/2025 1:12pm. Se llama Juan. Dice el recibo. Dije cuando llwge a casa Rapido dare mi Reseña El Sr Jyan se lo merece muy Amable y Rapido. El Lugar muy Limpio comodo Lugar. Lo mismo entras por La Autopusta que pir la siguiente salida... comoda de dos Rutas. Les digo La comida Caluente esos nugger... carne de pollo. Estaba bien cocinada en su punto. Las papas tambien. En fin todo El Servi io. Lo bueno hay que decirlo. De hecho claro que Volvere .... gracias y buena Organizacion... no tome foto por qye se me quedo el cell. Pero para dar una buena Recomenda ion ya la doy. Pues llege ahora mismi ya que me organixe al llegar a casa. Gracias... Excelente Servicio. Inclui el recivo como foto...

Frequently Asked Questions About Wendy's

Is Bay Bridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy’s in Annapolis, MD?

The drive-through at Wendy’s in Annapolis is open daily from 6:30 AM to midnight.