Taco Bell

Reviews

• JB

  J.J. Vee Bee

  4 days ago
  1.0
  Took over two hours to fill order. Requesting refund since I ordered from the app. No priority to people ordering in restaurant either. Save time and money, go to another location.
• RG

  Renae NaeG Gross

  Feb 19, 2026
  1.0
  I'm a doordasher. I have been sent to this West Street location on many occasions. They have HORRIBLE customer service skills! Upon entering there's no one there to greet you, no one makes eye contact with you, and because us Dashers have a time limit they know they should have the order ready in a timely fashion. 9 and a half times out of 10 they don't! My experience today is when I was sent there to pick up an order I waited 20 minutes. That is completely and utterly unacceptable there were plenty enough people there to get the food prepared in a timely fashion even if it's not completed at least it could have been started. This is just one occasion out of many. The area where they make the food is dirty there's food all over the place the young man who made the order wipe food off of the counter with his gloves and turned around and completed making food with the same gloves on. It's disgusting. The manager did her best to keep an eye out for the order for me because she noticed how long I was standing there. The problem I have is when you wait beyond the allotted time doordash will penalize the Dasher for getting the order to the customer late. I will fight them on that. Buyer beware door Dasher beware West Street Taco Bell is horrible terrible customer service skills, terrible feels all the way around!
• ML

  Mary L

  Feb 16, 2026
  5.0
  This Taco Bell is worth going out of your way for. It is different. Not skimpy. The lettuce was new and crunchy (!) Every taco was plump and fresh! It was a seriously worthwhile and enjoyable lunch experience. Even their soundtrack was pretty good, in my opinion. I am ONLY RECOMMENDING the Taco Bell at 3091 Solomon’s Island Road in Edgewater, Maryland. Store #039968.
• OA

  Oluwabukola Ajayi

  Jan 31, 2026
  5.0
  Ignores their customers and tells you to use self order machine without even coming to counter to talk to customers. Very rude employee, you all can do better. Don’t come here if you in rush to use bathroom
• CG

  Carlos Garcia

  Jan 18, 2026
  1.0
  I need to love this Taco Bell because it’s my local one but please make sure the food is 100% every time I know it’s hard but please try. I keep getting cold or uncooked food and I don’t go back to complain because I understand but please don’t make me become an annoying customer please.

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