Jimmy John's

Reviews

• AM

  Alexandra Mynaugh

  4 days ago
  2.0
  Tonight we ordered online and my boyfriend received the wrong order. Originally we thought they had just missed a sandwich. After he left to go get the “missing sandwich” I went to look at my sandwich and found out it was the wrong order/ not my sandwich. Once he returned, he said they asked for this order wrong order back… turns out they also gave me potato salad instead of pasta salad. Ultimately not the end of the world but I personally would not want a sandwich that already went home with someone… I’d be very weary of ordering if not in person. To make things better, I just unwrapped my “new & corrected” sandwich … it’s an Italian or something. Idk not a turkey tom that I ordered. I guess I could go back a third time … at this point.. What a waste of $15. And requesting a refund online isn’t easy. Not very confident in the staff there being able to process a refund either after this. They did get my bfs toasted Italian correct so I guess that’s a plus…
• ET

  Earl Tullos

  Feb 5, 2026
  1.0
  Got the Cubano. Ok except very little bacon. Soda machine barely worked. Staff did not seem to care.
• TP

  Tarita Pulley

  Dec 28, 2025
  1.0
  I felt racially discriminated against. I had been waiting on my food 10 min....No other ppl in restaurant. A white man came in and ordered 5 minutes after I had been there to pick up my order and KEVIN stopped working on my 5 sandwiches to prepare this MAN'S order. I asked why and he told me to sit and wait quietly...I'm really confused JIMMY John's, 133 Town Center Blvd... Kevin is rude and Ignorant and I'll never eat here nor pick up an order here, ever again
• AS

  Amy Simmons

  Nov 10, 2025
  1.0
  Hour and a half for delivery!! Do better JJ!! You are only 1.1 miles away from where I am located. If I received a call to let me know delivery would have been over an hour, I would have picked it up myself! Customer service aka communication is the worst!
• AE

  Angelica Esparza

  Oct 28, 2025
  1.0
  this was the absolute worst food I've ever gotten to be completely honest. It was so bad I had to download yelp. I ordered a pickle sammy kit- that all the peeps are trying. I literally got a single shred of turkey( resembles a green bean) and that was it. It seemed like whoever made it truly hates Jimmy John's to represent the company this terribly. When I went back in to have them remake it- he apologized said he was out for a week and today was his first day back... im all about empathy but how do you not know how to make a sandwhich because you were out for a week... doesn't make any sense to me. I hope a manager see's this and fixes the issue and the work ethic of his/her employees. If you don't want to be making sandwiches don't work at a sandwich place the pre packaged chips and premade ranch were amazing tho.