Giant Food

4.2
593 reviews

About

Grocery Store
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Giant Food
948 Bay Ridge Rd, Annapolis, MD
21403, United States

Hours

Reviews

4.2
593 reviews
5 stars
325
4 stars
153
3 stars
49
2 stars
13
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unprofessional.

Self Checkout Issues

Many customers expressed frustration with the self checkout system, citing it as inefficient and problematic.

Produce Quality

The quality and availability of produce received significant criticism, with many customers reporting poor freshness and frequent stock issues.

Store Cleanliness

The cleanliness of the store is generally appreciated, though some reviews mention specific areas that are consistently dirty.

Product Availability

Customers frequently noted issues with stock levels, particularly for common items, leading to dissatisfaction with the shopping experience.
  • GC
    G C
    Nov 4, 2025
    5.0
    I friggin love Sandy! She is always there and makes the dreaded.shopping errand worth it, and in this economy wooo! Thank you Sandy đź«¶
  • LH
    Lynne Hubbard
    Nov 2, 2025
    5.0
    On the expensive side, but has everything you'd expect in a large supermarket. Clean & bright. Lots of help around. They were training some new cashiers, so the wait to check out was quite a bit longer than I would've liked, but everyone has to learn sometime, right?
  • RC
    Richard Colgan
    Oct 21, 2025
    3.0
    The pharmacy is five star. Dr “Tiffany” and her time are kind, Professional and caring. The food star needs to return to the customer service of the good old days. Now you not only check out yourself but when a store employee checks you out they don’t even pit it in the bag … which you are expected to provide!
  • AM
    Andre Mantha
    Oct 9, 2025
    4.0
    Well laid out and a friendly helpful staff.
  • PC
    Patricia Clark
    Sep 4, 2025
    5.0
    Today, Antonio helped me locate a hard to find beverage in the international food isle! I never would have found it myself. Thanks Again Antonio :)

Frequently Asked Questions About Giant Food

What are the hours of operation for the Giant Food store on Bay Ridge Rd?

The store is open every day from 6:00 AM to 11:00 PM, with adjusted holiday hours listed on their website.

Does Giant Food offer pickup and delivery services?

Yes, Giant Food offers both in-store pickup and delivery, including safe curb-side pickup and contactless delivery in the area.