Business Details
About
Grocery StoreGiant Food
Thank you for choosing your neighborhood Giant store. For over 75 years, we've operated our business with a single goal in mind: delivering unmatched selection, quality and value. Take advantage of great Bonus Buy deals at this store, along with safe, curb-side Pickup and convenient contactless Delivery in this store's area. Shop online for coupons, loyalty rewards and to start your online order!
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
656 reviews
5 stars
374
4 stars
156
3 stars
64
2 stars
24
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for pickup and unhelpful staff.
Cleanliness
Several reviews mentioned that the store was dirty and poorly maintained, with issues like trash outside and expired products.
Pricing
Customers frequently noted that prices were high compared to competitors, leading to dissatisfaction.
Product Availability
There were complaints about items being out of stock or not available for online orders, causing frustration among customers.
Staff Performance
While some employees received praise for their helpfulness, others were criticized for rudeness and lack of professionalism.
- TCTinamarie Castro1 day ago1.0I have been ordering groceries for pickup for years. However, since moving to Annapolis I have had a terrible experience. I waited 30 mins for my order. Then when I received my order half of the order wasn't there. They didn’t provide substitutes for my order like another tofu, grapes, frozen edamame. I could have went to another grocery store and got everything I needed in 30 mins.
- NCNoah C4 days ago3.0If that self checkout machine yells at me to put my item in the bagging area I'm going to lose it
- APAnnah POct 31, 20251.0Constant problems with pickup, instead of staff calling to tell you that they don't have your item, they'll give you a replacement item without your permission. I won't be ordering from this store again.
- MSMaria SarcenoOct 26, 20253.0Items are a bit overpriced. Some employees are nice. The outside is a little dirty. The back of the store has some containers that make noise all day and night. We can hear it all the time in the apartments behind the store.
- PLPleiades LuciernagaOct 18, 20251.0A sad and depressing grocery store.
Frequently Asked Questions About Giant Food
What are the store hours for Giant Food at 2323 Forest Drive, Annapolis?
Giant Food is open daily from 6:00 AM to 11:00 PM. On holidays, hours vary; for example, it closes earlier at 5:00 PM on November 27 and at 7:00 PM on December 24, and is closed on December 25.
Does Giant Food offer curbside pickup and delivery services?
Yes, Giant Food offers both safe curbside pickup and convenient contactless delivery within the store's area.
Can I order groceries online for pickup or delivery from Giant Food?
Yes, you can shop online for coupons, loyalty rewards, and start your online order at Giant Food's website.
What special services does Giant Food provide besides grocery shopping?
Giant Food offers services including flu vaccination, Peapod grocery delivery, UPromise rewards, Western Union money transfers, Coinstar, mobile scanning with SCAN IT!, PNC Bank services, and a travel clinic.
Is there a pharmacy near Giant Food where I can fill prescriptions?
Yes, the Giant Pharmacy is located nearby, providing pharmacy and drugstore services for your convenience.
Where can I find banking services near Giant Food?
PNC Bank is located near Giant Food, offering credit union and banking services that you can easily access during your grocery visit.
Are there dining options near Giant Food if I want a meal before or after shopping?
Yes, nearby dining includes Firehouse Subs, Subway Restaurant, Hangry Joe's Hot Chicken & Wings, and Cheeburger Cheeburger, all offering a variety of fast food options.
Does Giant Food offer health and wellness services nearby?
Nearby services include Massage Envy - Annapolis for massage and skin care, ATI Physical Therapy, and the Travel Clinic within Giant Food for health and wellness needs.
Where can I find pet-related services close to Giant Food?
Petco and Vetco Vaccination Clinic are nearby, providing pet store items, grooming, training, and veterinary vaccination services.
Are there specialty shops near Giant Food for gifts, crafts, or apparel?
Nearby specialty shops include Party City for party supplies and gifts, Franklin's Toys and GameStop for toys and games, and Uptown Cheapskate for clothing and thrift items.