Dunkin'

4.1
623 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Annapolis, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2568 Riva Rd, Annapolis, MD
21401, United States

Hours

Reviews

4.1
623 reviews
5 stars
333
4 stars
154
3 stars
54
2 stars
27
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly staff, others report rude and unprofessional behavior.

Speed of Service

Many customers appreciate the fast service, especially in the drive-thru, though there are complaints about order accuracy.

Cleanliness and Quality

Several reviews mention cleanliness issues and food quality concerns, including stale items and unsatisfactory coffee.

Location Issues

Customers express frustration with the parking lot setup and inconsistent hours of operation, impacting accessibility.

Overall Experience

The overall experience varies widely, with some customers having positive visits while others report significant dissatisfaction.
  • TM
    Tricia McClure
    Nov 2, 2025
    5.0
    Good donuts; but needed wider selection.
  • LL
    Lily
    Oct 28, 2025
    1.0
    DO NOT PURCHASE FROM HERE!!!! The Manager ALEXANDRA’S ATTITUDE is NASTY very GROTESQUE demeanor. The only good thing that happened at this location was when KAREN started working there . Do yourself a favor and spend your money somewhere else with better service & better food .
  • PK
    Penzola Kisic
    Oct 15, 2025
    5.0
    The manager was so helpful as well as some of the customers.
  • AA
    Ashley
    Sep 26, 2025
    5.0
    Stopped through this location on my way thru town and was so impressed with the speed and service. Employees were so friendly even with the long lines and early rush. Will make it a point to stop by here again on my next trip!
  • BC
    B. C.
    Sep 21, 2025
    4.0
    It’s better now that they have a new building and fixed that horrible parking lot.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Annapolis, MD?

Dunkin' Annapolis is open Monday through Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' Annapolis offer delivery and curbside pickup services?

Yes, Dunkin' Annapolis provides both delivery and curbside pickup services.