Business Details
About
Mexican Restaurant
Chipotle Downtown Annapolis is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
435 reviews
5 stars
135
4 stars
66
3 stars
37
2 stars
30
1 star
167
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with unclean tables, floors, and food debris present.
Customer Service
Many customers experienced poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Food quality is inconsistent, with reports of small portions, cold food, and unsatisfactory ingredients.
Management Issues
There are significant concerns regarding management and staff training, leading to operational inefficiencies and customer dissatisfaction.
- SSSamyah2 days ago1.0Food quality was horrible do not come to this chipotle you will be disappointed rice and steak was overcooked then they put too much sour cream
- NKNikolas KeramidasDec 26, 20252.0Hard to understand the folks taking orders, they also messed up our order. Bathroom was pretty gross too. Not worth the trouble of finding a parking spot.
- MLMohamed Aziz LaouitiDec 23, 20251.0This is the first time I’ve been to this place and I got charged extra for something I didn’t get. I specifically ordered half carne and half chicken in my bowl. The person that made my order did as requested. I went to the counter to pay for my food but the person at the register just charged me with an extra carne asada. I went there and asked why I got charged extra and she said yeah I saw you ordered extra carne which the other lady denied. When her first lie didn’t work out she said well we put you extra Gacamole which I did not have nor ordered . After all that , I was told they can’t issue refund and get this “they don’t know how to issue one” . I said I’m not going without my refund and they said ok wait a little while we sort this out . The manager proceeded to call someone on the phone to ask on how to issue refunds and they spend a good minute just playing with the register while people are waiting . Even with all that, the way they issued refunds is as if I ordered something else and just refunded that amount that closely matched what I got charged extra for. I’ve got the receipt and all and I’m really not making this up . This is really pure incompetence. Why will someone make up lies about what I ordered because they don’t know how to issue refunds . I do not recommend this place.
- ADAldo DuarteNov 2, 20251.0Mal servicio, lugar sucio, desordenado, mala atención, falta de organización entre los labor; el manager de turno necesita mejorar muchos puntos críticos de BPM ,da lástima ver este tipo de cosas
- SMstacy mccallOct 28, 20251.0This chipotle was messy with dirty tables and food on the floor. Portions were very skimpy compared to any other chipitle. Carnitas was all fat chunks. Quesadilla cheese was still cold and not melted at all. My always hungry 14yo loves chipotle and even he barely ate any of his. Disappointing.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downtown Annapolis serve?
Chipotle Downtown Annapolis offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Annapolis?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Downtown Annapolis offers both in-store pickup and delivery options.
How can I order Chipotle food online in Annapolis?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
Does Chipotle Downtown Annapolis offer catering services?
Yes, this location offers catering and catering delivery services.
Where is Chipotle Mexican Grill located in Annapolis?
It is located at 36 Market Space, Anne Arundel, Annapolis, MD 21401.
Is Chipotle Downtown Annapolis LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby shopping options are available around Chipotle Downtown Annapolis?
Nearby shopping places include The Boathouse MD (furniture and antique store), Sperry (shoe store), Blanca Flor Silver Jewelry, Brightside Boutique, The Pink Crab, Zachary's Jewelers, Party Dress, Hats in the Belfry, Naptown Clothing Co Inc, Musto Annapolis, and A.L. Goodies gift and candy shop.
What nearby dining and entertainment options can I visit before or after eating at Chipotle?
Nearby dining and entertainment include 1771 Grill & Tap Room (beer bar), Ponche Tiki Bar, Sakura Cafe (pan Asian and sushi), Buddy's Crabs & Ribs (seafood and barbecue), Factors Row, Federal House Bar & Grille, and Rockin Roll Cajun Seafood Bar.
Are there any notable landmarks or community events near Chipotle Downtown Annapolis?
Yes, nearby landmarks and events include Downtown Annapolis itself, Annapolis St. Patrick’s Parade, Annapolis Historic City tours, and the Kunta Kinte Alex Haley Memorial.