Business Details
About
Mexican Restaurant
Chipotle Downtown Annapolis is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
2.9
432 reviews
5 stars
135
4 stars
66
3 stars
37
2 stars
29
1 star
165
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with unclean tables, floors, and food preparation areas.
Service Quality
Customers consistently mention poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Many reviews highlight issues with food quality, including small portions, cold food, and unsatisfactory ingredients.
Management Issues
There are numerous complaints about management, including lack of organization, inadequate staff training, and overall poor management practices.
Customer Experience
Overall customer experiences are overwhelmingly negative, with many stating they will not return due to the combination of cleanliness, service, and food quality issues.
- ADAldo DuarteNov 2, 20251.0Mal servicio, lugar sucio, desordenado, mala atención, falta de organización entre los labor; el manager de turno necesita mejorar muchos puntos críticos de BPM ,da lástima ver este tipo de cosas
- SMstacy mccallOct 28, 20251.0This chipotle was messy with dirty tables and food on the floor. Portions were very skimpy compared to any other chipitle. Carnitas was all fat chunks. Quesadilla cheese was still cold and not melted at all. My always hungry 14yo loves chipotle and even he barely ate any of his. Disappointing.
- CCCrystal CastleOct 12, 20255.0We stopped at the downtown Annapolis Chipotle a couple of times while in town for the boat show, and even though it was extremely busy, the staff handled everything perfectly. They were friendly, efficient, and kept the line moving quickly. Our food came out fast, was fresh, and the restaurant itself was clean with plenty of seating available. It was easy to order, eat, and get on our way without any stress. I’ve visited several Chipotle locations over the years, and this one really stood out — excellent service and great food!
- VVvanessahhgomSep 30, 20251.0I like love chipotle! I really think training on how to treat customers should be a must! If I ordered something online, my order shouldn’t be done when I pick it up or after 10 people in line. Like I said, I love chipotle but definitely training on customer service should be at top!
- JPJ PSep 30, 20253.0I usually ask for generous size portions and usually the servers accommodate. But not this place. Very stingy on amounts given. Small establishment and not many tables. All the tables weren't clean so I had to wipe one down myself.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Downtown Annapolis serve?
Chipotle Downtown Annapolis offers customizable Mexican fast-casual menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Annapolis?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Downtown Annapolis offers both in-store pickup and delivery options.
How can I order Chipotle food online in Annapolis?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
Does Chipotle Downtown Annapolis offer catering services?
Yes, this location offers catering and catering delivery services.
Where is Chipotle Mexican Grill located in Annapolis?
It is located at 36 Market Space, Anne Arundel, Annapolis, MD 21401.
Is Chipotle Downtown Annapolis LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby shopping options are available around Chipotle Downtown Annapolis?
Nearby shopping places include The Boathouse MD (furniture and antique store), Sperry (shoe store), Blanca Flor Silver Jewelry, Brightside Boutique, The Pink Crab, Zachary's Jewelers, Party Dress, Hats in the Belfry, Naptown Clothing Co Inc, Musto Annapolis, and A.L. Goodies gift and candy shop.
What nearby dining and entertainment options can I visit before or after eating at Chipotle?
Nearby dining and entertainment include 1771 Grill & Tap Room (beer bar), Ponche Tiki Bar, Sakura Cafe (pan Asian and sushi), Buddy's Crabs & Ribs (seafood and barbecue), Factors Row, Federal House Bar & Grille, and Rockin Roll Cajun Seafood Bar.
Are there any notable landmarks or community events near Chipotle Downtown Annapolis?
Yes, nearby landmarks and events include Downtown Annapolis itself, Annapolis St. Patrick’s Parade, Annapolis Historic City tours, and the Kunta Kinte Alex Haley Memorial.