Chipotle Mexican Grill

3.6
693 reviews
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About

Mexican Restaurant
Chipotle Annapolis Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2002 Annapolis Mall, Annapolis, MD
21401, United States

Hours

Reviews

3.6
693 reviews
5 stars
316
4 stars
130
3 stars
64
2 stars
40
1 star
143

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash and unclean tables.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of food, feeling they were not getting value for their money.

Customer Service

Service is often described as unfriendly or inattentive, with employees not engaging with customers or showing a lack of care.

Food Quality

While some customers enjoyed the food, many noted issues with blandness, freshness, and incorrect orders.

Stock Availability

Customers frequently reported that the restaurant was out of key ingredients like guacamole and chips, especially during peak hours.
  • AA
    Alanah
    3 days ago
    5.0
    The food tasted better than my local Chipotle.
  • SG
    Sashauna Green
    Nov 7, 2025
    1.0
    Everything was great however I found hair in my food. That is absolutely disgusting.
  • JF
    James Fremming
    Oct 28, 2025
    4.0
    I had carne Asad tacos-- hard shell for takeout. I added in chimichurri, which worked well. I microwaved the tacos, so they only partially survived for holding by hand. Overall & nevertheless it was tasty.
  • TT
    Traveler
    Oct 26, 2025
    1.0
    Music is always loud, woman's restroom is being broken for over 2 years, and no one has fixed the door handle. And is really uncomfortable going into the bathroom. And everyone sees you sitting in the toilet. There's always missing. Items on the orders Employees don't have eye contact with customers. And the restaurant is always messy
  • EM
    Emily Matos
    Oct 25, 2025
    3.0
    The smallest portions I have ever gotten at a Chipotle. If you ask for more, they make it seem it is coming out their paychecks.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Annapolis Mall?

Chipotle is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Annapolis?

Chipotle is located at 2002 Annapolis Mall, Anne Arundel, Annapolis, MD 21401, inside the Annapolis Mall.