Business Details
About
Mexican Restaurant
Chipotle Annapolis Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
700 reviews
5 stars
318
4 stars
130
3 stars
65
2 stars
41
1 star
146
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The restaurant is frequently reported as dirty, with overflowing trash, sticky floors, and unclean tables.
Portion Sizes
Customers consistently complain about small portion sizes and skimpy servings of ingredients.
Customer Service
Many reviews highlight poor customer service, including unhelpful staff, lack of engagement, and rude behavior.
Food Quality
While some customers enjoy the food, many express disappointment with bland flavors, stale items, and incorrect orders.
Stock Issues
Numerous reviews mention that the location often runs out of key ingredients, such as guacamole and chips, especially during peak hours.
- LBLeslie Beers3 days ago2.0I ordered 2 bowls through the app to pick up for an easy dinner & when I got home the bowl ingredients weren't correct, one was missing the guac (which is not a cheap add in) & the bowls were significantly lighter compared to how full they usually are from any given Chipotle. It was a major disappointment.
- CDCait DahutDec 23, 20255.0Quick!
- NMNaptown MamaDec 17, 20251.0At 8:30pm they were completely out of pico and guacamole and had no intentions of making any more nor did she tell us until we made it down the line. They had one person on the line who didn’t even speak English and 4 standing in the back room packed up ready to leave. The hours said until 11pm right now, not sure what’s going on at this Chipotle.
- SDShane DennisonDec 9, 20251.0Got there 15 minutes before closing and they had already thrown away all of the food
- JBJohn BoozeDec 7, 20251.0So I came here today and no one wanted to help. 6:45pm. 11/07/2025. Guy at Register still didn’t even help me even after he took every one payment. Like no one wants to work any more.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Annapolis Mall?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Annapolis?
Chipotle is located at 2002 Annapolis Mall, Anne Arundel, Annapolis, MD 21401, inside the Annapolis Mall.
Does Chipotle Mexican Grill at Annapolis Mall offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Annapolis Mall online?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
What type of food does Chipotle Annapolis Mall specialize in?
They offer customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.
What sustainability practices does Chipotle Mexican Grill follow at their Annapolis Mall location?
Chipotle follows 'Food with Integrity' by sourcing ingredients from farms with humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Annapolis Mall LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Annapolis Mall?
Nearby places include The Keyless Shop for locksmith needs, Floyd's 99 Barbershop for grooming, and GameStop for video games and toys, offering diverse activities around your visit.
Are there other dining options near Chipotle at Annapolis Mall?
Yes, nearby dining options include Nando's Peri-Peri for African chicken dishes, Lasang Pinoy for Filipino cuisine, and Cinnabon for bakery treats.
How can I combine shopping and dining at Annapolis Mall when visiting Chipotle?
You can enjoy shopping at nearby stores like Spencer's for gifts, ALDO for shoes, and Forever 21 for clothing before or after enjoying a meal at Chipotle.