Chipotle Annapolis Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is frequently reported as dirty, with overflowing trash and unclean tables.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of food, feeling they were not getting value for their money.
Customer Service
Service is often described as unfriendly or inattentive, with employees not engaging with customers or showing a lack of care.
Food Quality
While some customers enjoyed the food, many noted issues with blandness, freshness, and incorrect orders.
Stock Availability
Customers frequently reported that the restaurant was out of key ingredients like guacamole and chips, especially during peak hours.
AA
Alanah
3 days ago
5.0
The food tasted better than my local Chipotle.
SG
Sashauna Green
Nov 7, 2025
1.0
Everything was great however I found hair in my food. That is absolutely disgusting.
JF
James Fremming
Oct 28, 2025
4.0
I had carne Asad tacos-- hard shell for takeout. I added in chimichurri, which worked well. I microwaved the tacos, so they only partially survived for holding by hand. Overall & nevertheless it was tasty.
TT
Traveler
Oct 26, 2025
1.0
Music is always loud, woman's restroom is being broken for over 2 years, and no one has fixed the door handle.
And is really uncomfortable going into the bathroom.
And everyone sees you sitting in the toilet. There's always missing.
Items on the orders
Employees don't have eye contact with customers.
And the restaurant is always messy
EM
Emily Matos
Oct 25, 2025
3.0
The smallest portions I have ever gotten at a Chipotle. If you ask for more, they make it seem it is coming out their paychecks.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Annapolis Mall?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Annapolis?
Chipotle is located at 2002 Annapolis Mall, Anne Arundel, Annapolis, MD 21401, inside the Annapolis Mall.
Does Chipotle Mexican Grill at Annapolis Mall offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Annapolis Mall online?
You can order online through their website at https://order.chipotle.com/ or via their app available on the Apple App Store.
What type of food does Chipotle Annapolis Mall specialize in?
They offer customizable Mexican-inspired fast-casual food such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, real ingredients.
What sustainability practices does Chipotle Mexican Grill follow at their Annapolis Mall location?
Chipotle follows 'Food with Integrity' by sourcing ingredients from farms with humane and sustainable practices and using only 53 real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Annapolis Mall LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle Annapolis Mall?
Nearby places include The Keyless Shop for locksmith needs, Floyd's 99 Barbershop for grooming, and GameStop for video games and toys, offering diverse activities around your visit.
Are there other dining options near Chipotle at Annapolis Mall?
Yes, nearby dining options include Nando's Peri-Peri for African chicken dishes, Lasang Pinoy for Filipino cuisine, and Cinnabon for bakery treats.
How can I combine shopping and dining at Annapolis Mall when visiting Chipotle?
You can enjoy shopping at nearby stores like Spencer's for gifts, ALDO for shoes, and Forever 21 for clothing before or after enjoying a meal at Chipotle.