The establishment is frequently noted for being clean and well-maintained.
Customer Service
Staff are generally described as friendly, helpful, and attentive, with several employees receiving specific praise.
Food Quality
The food is consistently reported as fresh and delicious, with a good variety of options.
Service Speed
While many reviews mention quick service, there are some complaints about long wait times during busy periods.
Mixed Experiences
A few customers reported negative experiences with service and food quality, indicating inconsistency at times.
KK
kwb
Nov 15, 2025
5.0
Wonderful service!!! I had one of the girls with the colored hair serve me, (I should've gotten her name) she was super kind and helpful the entire time since I do have allergies. The bowl was delicious too!!!
SH
Sheila Hawkins
Nov 15, 2025
1.0
Customer service not good at all! The young girl had a bad attitude and when I was telling her what I wanted in my bowl she would spoon a tiny portion of it . Each time I would tell her what I wanted in my bowl she would look at me with frustration like she didn't want to help me! I told her to add more of the meat she picked up one piece of the item and threw it in my bowl. I was very disappointed with the service there.
BD
Bryant Harris, D.C.
Nov 12, 2025
5.0
Every time I stop by CAVA, Karyna absolutely crushes it! She always goes above and beyond to make sure everything’s perfect. The food is fresh and delicious, and the whole team is so friendly. I always leave with a smile on my face — hands down one of my favorite spots!
NF
Nicole F.
Nov 8, 2025
5.0
This was my first time trying Cava and I really do appreciate how fast the service was. One of the employees (short, Asian girl) was very friendly and helped me customize my bowl. Very satisfied!
AB
Austin Blomme
Nov 8, 2025
5.0
Tyrese, mary, brandon, and Keasia are very welcoming, they recognize me when I come in and ask if I would like my regular, great customer service and phenomenal atmosphere. Best post work out meal and vibe.