Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.
Food Quality
Many customers complained about food quality issues, including cold fries, incorrect orders, and unsanitary conditions.
Cleanliness
The dining area and restrooms were frequently described as dirty and poorly maintained.
Order Accuracy
A significant number of reviews mentioned missing items or incorrect orders, leading to customer dissatisfaction.
Speed of Service
Customers consistently reported slow service, with long wait times in both drive-thru and dine-in.
CC
Christina
Nov 11, 2025
1.0
The manger at the front was very rude ! I asked I for some sauce since they forget it in the bag , prior to already forgetting my drink I was standing for waiting around for , she told me I would be charged for sauce ?? How am I being charged for sauce I never received that was not in the bag then she proceeded to get a attitude with me
ZT
Zerael Traynham
Nov 6, 2025
1.0
Been a while since I had a horrible drive thru experience but they made it happen. Went through the drive thru with my mother to get 1 fry and a chicken tender meal. The man at the second window didn't apologize for getting our (simple) order wrong, gave the food and quickly shut the window (to start giggling with his coworkers). But towards us he had an attitude the whole time. I went in to get some fresh fries, which they seem to not understand the concept of dry cold fries but they gave them to me soooo 🫤 that's good a guess. Regardless, the whole experience was very unprofessional. I understand not liking your job but that's not my fault...or my mother's.
And my mother's chicken tenders were cold and hard like an ironing board 💀...best thing was the drink
RL
Ryan Lothian
Oct 2, 2025
2.0
Seeing as I live 5 minutes away from this location, I frequent sometimes. Last night I ordered a Dave's double with baconator fries. First thing, no matter what size meal you get, the fries are always the same size. Not sure if that's a Wendy's thing or a company wide thing. Either way, it's not right. Secondly, with my baconator fries, they literally just out cheese one fries and threw 2 pieces of bacon on top (photo attached). This is absolutely unacceptable and people on shift should be held accountable. I understand that this is fast food but please have some pride in what you do.
GF
Gabrielle K Flores
Sep 7, 2025
5.0
Wendy's looks great, they have a Wednesday's edition.
Their is a meal called the meals of misfortunes and the flavor of the frosty is vanilla drizzled with a mixed berry sauce, where they call it the Raven's Blood Frosty, and the sauces for the nuggets and fries called the dips of dread.
SA
Sharon Smith Adams
Sep 4, 2025
1.0
I went past Wendy’s on September 4, 2025 about 2 PM and order two Frosty’s strawberry. At the window, I stated I did not want the pop tops on top of the strawberry frosty.
When I got to the window, the disrespectful, nasty talking lady. I said I’m sorry I do not but that’s what you ordered so I did not take my Frosty’s. I went around and I ordered another one.
Just one this time without the popped out on it and I stated it twice when I got back around, she had the nerve to hand me the same too damn frosty that she fixed before and just picked off the top pop tarts ice cream was coming down the side of the cup And I refuse that one and then I just left..
The customer service is awful in the evenings
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Accokeek, MD?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Accokeek, MD into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (301) 283-5240.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Manokeek Wendy’s serve breakfast?
Yes, this Wendy’s location in Accokeek, MD serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Accokeek, MD?
The drive-thru at this Wendy's is open daily from 6:30 AM to 2:00 AM.
Does the Accokeek Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I place an order online or via a mobile app for this Wendy's?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
What payment methods are accepted at this Wendy's?
This location accepts American Express, cash, Discover, Mastercard, and Visa.
Is there a drive-thru option available at the Accokeek Wendy's?
Yes, this Wendy's location has a drive-thru service.
Where can I find nutrition and allergen information for menu items at this Wendy's?
Nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant via a nutrition poster.
How can I provide feedback or contact the Wendy's location in Accokeek, MD?
You can contact this Wendy's directly at (301) 283-5240, or reach their Customer Care team through their website's contact page or live chat. You can also complete a customer satisfaction survey online with your receipt details.
Are there any nearby places of interest around Wendy's in Accokeek that I can visit?
Yes, nearby places include Manokeek Village Center for shopping and beauty supplies, Manna Nutrition DMV for health foods and smoothies, and Manokeek Wine and Spirits for liquor and convenience items.
Is there a convenient way to grab a coffee before or after visiting Wendy's in Accokeek?
Yes, Starbucks coffee shops are located nearby for customers looking for coffee or a quick drink in the area.
What other local services are available near Wendy's that customers might find useful?
Nearby services include financial institutions like Truist and Navy Federal Credit Union, the UPS Access Point location for shipping, and automotive parts at Advance Auto Parts.