CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Abingdon is here with warmth and welcome. Panera Bread. Food as it should be.
Several customers expressed disappointment with the quality and consistency of food, particularly soups and sandwiches, citing issues like incorrect orders and poor preparation.
Service Issues
There were multiple complaints regarding customer service, including long wait times, unprofessional staff behavior, and inadequate responses to customer concerns.
Atmosphere
Many reviews highlighted the pleasant atmosphere and cleanliness of the location, with some noting it as a good place for dining and socializing.
Staff Performance
While some customers praised the friendliness and efficiency of the staff, others reported issues with attentiveness and professionalism.
CT
C T
Feb 23, 2026
1.0
Not sure what's going on there today or if this is your new normal, but I have been ordering your chicken & wild rice soup since you existed in my area which is around 2011. Tonight I paid 8.99 for a bowl of yellow water with a sad chunk of chicken in it and one carrot. I don't even think any rice was to be found. It was not even edible and went right down my kitchen sink drain. Normally the chicken & wild rice soup is very thick and delicious with lots of flavor and rice and carrots etc. Tonight's order of it was ridiculous and unacceptable. To add to the disappointment, the side baguettes were 1/3 of the usual size. I actually worked at Einstein's Bagels as a young person when Panera first opened here. The management at Einstein's forced us to water down all of the soups and chilis. We all know what happened with that company. Einstein's bagels were definitely better than yours, but they could not compete with your other food offerings, especially the thick soups and chilis. I want a refund, but also an explanation if this is going to be your soup texture going forward.
BP
Bill Peters
Jan 19, 2026
5.0
Just what we needed
LO
Lauren Owens
Jan 3, 2026
5.0
I like to go here every other Tuesday for a bible study. Its a good place to chat and eat. Love the atmosphere and the customer service is mostly good. You can't go wrong with the food.
PH
Pamela Hoenich
Jan 3, 2026
4.0
Typical Panera. Service was quick. Spent $47 for 3 meals.
Nice selection of soups, sandwiches and salads. I like the"you pick two" selections since I can be indecisive about what I want to have for lunch. That way I get to choose two items. It is nice to take bagels and flavored cream cheese home with me for later.
CD
Chris Deegan
Dec 18, 2025
1.0
I asked for extra chipotle sauce for my sandwich instead of the MANAGER putting it on my sandwich..she wouldnt do that for me she just handed it to me in side containers. For around the holidays the customer service was HORRIBLE!! especially from the MANAGER!!! The panera in White Marsh is 100 times better!!!
No, Panera Bread Abingdon does not accept reservations.
What are the delivery hours for Panera Bread Abingdon?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.
What types of meals does Panera Bread Abingdon serve?
Panera Bread Abingdon serves breakfast, lunch, brunch, and dinner.
Does Panera Bread Abingdon offer online ordering and rapid pick-up?
Yes, you can order online for delivery or rapid pick-up through their website or Panera Bread app.
Is Panera Bread Abingdon suitable for families and children?
Yes, the location welcomes families and children and has high chairs and a children's menu.
What payment options are accepted at Panera Bread Abingdon?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Panera Bread Abingdon have wheelchair accessible facilities?
Yes, it has wheelchair accessible entrance, parking, seating, and restrooms.
Are there parking facilities available at Panera Bread Abingdon?
Yes, there is free parking available in the parking lot.
What nearby places can I visit along with Panera Bread in Abingdon?
Nearby you can visit Ocean City Brewing Company, Conrad's Seafood Restaurant, and the Boulevard At Boxhill shopping center and cinema for dining and entertainment options.
Where can I find financial services near Panera Bread Abingdon?
PNC bank, Coin Cloud Bitcoin ATM, LibertyX Bitcoin ATM, and Edward Jones Financial Advisors are all nearby for your financial service needs.
Are there options for child care or preschool services near Panera Bread Abingdon?
Yes, Trellis Lane KinderCare is nearby, offering preschool and daycare services.
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