Dunkin'

3.9
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Abingdon, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3004 Emmorton Rd, Abingdon, MD
21009, United States

Hours

Reviews

3.9
440 reviews
5 stars
238
4 stars
82
3 stars
40
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences of incorrect orders and poor customer service.

Food Freshness

Numerous reviews highlighted issues with stale donuts and cold food, indicating a decline in food quality.

Speed of Service

While some customers praised the speed of service, many others complained about slow service and long wait times.

Cleanliness

Several reviews mentioned cleanliness issues within the store, including dirty tables and unsanitary conditions.

Customer Experience

Overall, many customers expressed disappointment with their experiences, citing a lack of hospitality and care from the staff.
  • AA
    Ademola Ademola
    Nov 10, 2025
    3.0
    Rude staff at the drive-thru ordering service. Treats you like an inconvenience.
  • DD
    Daniel
    Nov 1, 2025
    1.0
    Gave me end of the pot coffee that tasted horrible then brews a fresh pot
  • JP
    Jethro Polak
    Sep 25, 2025
    5.0
    Nice for a Dunkin Donuts.
  • JJ
    Just Journee
    Sep 22, 2025
    1.0
    I just left I ordered a pumpkin spice latte and avocado toast. Super simple but not for these Dunkin employees. I asked for the latte with oatmilk and 2 extra shots of expresso. The young man ringing my order says you want one extra shot. Befuddled because I clearly said 2 I said no I want two. Why do I have to explain myself to the Dunkin staff while ordering? Then after I got my coffee pretty swiftly. I waited 8 minutes as the employees had pow wows and told jokes. No one even attempted to make my toast. I stood up at the counter and someone asks “would you like to order?” I’m like no I’m waiting for my toast. Then my favorite part everyone starts looking around trying to place blame before someone starts to fix my toast. When I walked into the store I stood at the counter for 3 minutes before I was greeted. Then the cashier was did you wanna order. Like no Muhammad I just want to stand at the Dunkin counter and stare at you. Anyway hands down the worst experience ever! Unlike other Dunkin’s there are like 15 people working behind the counter doing absolutely nothing. Ridiculous!
  • BA
    Bri Allen
    Sep 17, 2025
    1.0
    Either theres a national cream cheese shortage going on, or this place is just skimpy with it. What is this? A whisper of strawberry on some toasted bread, that's what. The coffee is okay, I suppose.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 3004 Emmorton Rd, Abingdon, MD?

Dunkin' at 3004 Emmorton Rd is open every day from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers delivery and curbside pickup services to customers.