At Papa Johns Pizza in Aberdeen, MD, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Aberdeen pizza for any occasion. Call us for pizza delivery in Aberdeen or stop by 764 W BEL AIR AVE for carryout to order the best pizza in Aberdeen, along with breadsticks, wings, and more!
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and dismissive attitudes.
Food Quality
Inconsistent food quality; many customers experienced undercooked or poorly made pizzas, while others enjoyed fresh and well-prepared meals.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Delivery Issues
Numerous complaints about late deliveries and incorrect addresses, causing frustration among customers.
Management Response
Some positive feedback on management's ability to resolve issues, while others noted a lack of accountability and poor handling of complaints.
BL
Bella Lee
5 days ago
1.0
DO NOT WASTE YOUR MONEY. This store could single handedly run papa johns name into the ground. They don't get anything right, EVER, and good luck trying to get a manager on the phone. The people they hire act like idiots and give u false information, lie to you, and will hang up in your face. All the good mgrs are run out and the team that is there is TRASH. This store should be shut down its a stain on papa johns name. Nothing good comes out of this place. Should not have to tell then to literally cook chicken all the way through, or the pizza.both came Raw and inedible. What the hell is going on over there. I do know this, after my 4th call I began recording interactions. Going to corporate. Maybe some embarrassment will force corporate to investigate because this place and its mgmt is trash
FF
frances frederick
Sep 28, 2025
2.0
I call to make a order the lady hung up on me because I ask it she was a computer
She was angry. I went to store , pick up the order that I ordered in the store
UP
Uttam Patel
Aug 22, 2025
2.0
The food was good here. It was a very crowded place and they were trying to hard to deliver the orders.
The order was incomplete for Jalapeño poppers. Hopefully, they will make sure to complete it next time.
JF
Jena Feeley
Aug 14, 2025
5.0
Started off a aboslutely deplorable experience. But Mr. Sebastian the manager recovered the entire situation and sent back out the most PERFECT replacement ever. So no complaints. Even for Elizabeth, we all have hard nights. Mr. Sebastian YOU SIR have an amazing customer service standard. Your team will thrive under you. Thank u again.
JB
Jessica Biddle
Aug 2, 2025
1.0
Extremely Disappointed – Won’t Be Returning
I recently ordered a large “Your Way” pizza from the Papa John’s location in Aberdeen, and it was a complete letdown. The pizza arrived cold, undercooked, and completely inedible. It was clear that very little care went into preparing this order.
To make matters worse, I called the store to express my concerns, hoping for a resolution, but the staff refused to let me speak with a manager. The dismissive attitude was just as frustrating as the quality of the food.
As someone who has enjoyed Papa John’s in the past, I’m incredibly disappointed by this experience. I will not be ordering from this location again and suggest others think twice before doing so.
What are the regular delivery hours for Papa Johns Pizza in Aberdeen, MD?
Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and Friday and Saturday from 10:00 AM to midnight.
When can I pick up my order from Papa Johns Pizza in Aberdeen?
Takeout is available daily from 10:00 AM to 9:40 PM.
Does Papa Johns Pizza in Aberdeen offer no-contact delivery?
Yes, they provide no-contact delivery service for customer safety.
How can I order pizza online from Papa Johns in Aberdeen?
You can order online via their website or the Papa Johns app for delivery or carryout at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/715 and https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/715 respectively.
Where is Papa Johns Pizza located in Aberdeen, MD?
The restaurant is located at 764 W BEL AIR AVE, Aberdeen, MD 21001, USA.
What types of food does Papa Johns Pizza in Aberdeen offer?
They serve pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
What special hours does Papa Johns Pizza observe during holidays?
They are open 10:00 AM to midnight on December 24th, closed December 25th, and open 10:00 AM to 11:00 PM on December 31st and January 1st.
Are there any nearby places to visit after grabbing pizza at Papa Johns in Aberdeen?
Yes, you can visit Rita's Italian Ice for dessert or grab a drink at Ice House Liquors nearby.
What nearby places can help you while visiting Papa Johns Pizza in Aberdeen?
The nearby 7-Eleven convenience store and gas station can help with quick errands before or after your meal.
Are there any nearby beauty or wellness places close to Papa Johns Pizza in Aberdeen?
Yes, Super Nails and Four Seasons Nails and Spa are nearby for beauty and nail services, as well as Nova Wellness Program for counseling and mental health support.