McDonald's

3.2
1200 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
744 S Philadelphia Blvd, Aberdeen, MD
21001, United States

Hours

Reviews

3.2
1,200 reviews
5 stars
348
4 stars
229
3 stars
214
2 stars
115
1 star
294

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a lack of cleanliness in the establishment.

Management Issues

Feedback pointed to ineffective management, with complaints about staff behavior and overall disorganization.

Inconsistent Experience

While some customers had positive experiences with friendly staff and fresh food, these were overshadowed by frequent complaints about service and food quality.
  • JK
    Josh K
    Dec 28, 2025
    2.0
    Closed at 830pm
  • IK
    ImWhatThe KidsCallLit
    Dec 10, 2025
    1.0
    So I order my food and ask for a sausage biscuit with no egg.Add extra cheese.The girl taking him order literally was not looking at me or paying attention , even told me to hold on a couple times so she can listen to the other employees argue with each other one being a manager named teresa. So she makes my sandwich wrong.I correct her by saying it's a sausage biscuit with no egg.Add extra cheese , so then she Proceeds to tell me that's not what I ordered. Then hands me. The same sandwich back after turning around with it and acting like she made another one and told me she made it right this time. So the manager gets involved, and I tell her that it's supposed to be a sausage biscuit no egg, add extra cheese, she even makes it wrong. The\n N when I tell her she's wrong, she fixes the sandwich. Then I ask her why, every time I order in this place. My order is wrong because of that girl. Taking my order and the manager told me it's me. It's my fault, so I told her I wanted a number to complain and she told me get out of her store don't ever come back. The manager's name is Teresa.She's short , old white lady with glasses and has a very nasty attitude. The girl that took my order is a skinny white girl with blonde hair who pays no attention to anything.But what other people are doing she is the most horrible worker McDonald's ever had and Theresa is the worst manager ever.I do not recommend ever in your life.Going to this place and they still messed up the rest of my order. This place never cares about the customer.Only cares about what they're talking about.In the back and the managers are scared of the employees, If you want to go to Mcdonald's and you're in the area, don't go to this McDonald's go to the one beer till it's literally right up the street.And it is world's different when you're going inside that place , they actually care about the customer
  • WS
    William Schick
    Dec 9, 2025
    3.0
    Slow service
  • JT
    judy taber
    Dec 9, 2025
    5.0
    Visits are slow do to time of day being packed after 5 food at this McDonald's food is hot and so thumbs up
  • HH
    Harley Harlinson
    Nov 18, 2025
    1.0
    I have been coming to this location for years faithfully. I come in for breakfast and had a bad enough experience that I will be going to the Beard’s Hill location from here on out. The customer service and handling by the McDonald’s app itself today was EXTREMELY disappointing.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Aberdeen, MD?

McDonald's in Aberdeen, MD is open daily from 5:00 AM to 11:00 PM, with extended drive-thru hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service available from 5:00 AM to 11:00 PM on most days, extending to midnight on Fridays and Saturdays.