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Dunkin'

1.8
(678 reviews)

Business Details

(443) 681-2103
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Aberdeen, MD for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
Maryland Turnpike I-95, Aberdeen, MD
21001, United States

Hours

Reviews

1.8
678 reviews
5 stars
77
4 stars
49
3 stars
28
2 stars
38
1 star
486

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 20 minutes, with some stating they waited over 40 minutes without receiving service.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with complaints about dismissive attitudes and lack of customer care.

Operational Issues

The location was often criticized for being understaffed, with many customers noting that self-service kiosks were out of order and that the store did not operate as advertised, including claims of being 24 hours.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts, incorrect orders, and poorly made beverages.

Pricing Concerns

Several reviews mentioned overpriced items and unexpected charges, leading to frustration among customers.
  • LO
    Local Observer
    Feb 17, 2026
    2.0
    I wanted to order a coffee and had to stand in a long line just to place the order because both self-service kiosks were out of order. There are only two of them, and neither was working. I ordered a regular black coffee with milk — nothing special — yet after ordering I still waited another 10–15 minutes just to receive a simple cup of coffee. Very frustrating experience for something so basic.
  • EB
    Elizabeth Bager
    Feb 11, 2026
    1.0
    SO SLOW! I hate leaving bad reviews but this Dunkin' is one of the worst. Hire more staff and train them more in depth please!! This franchise even after remodeling has to absolutely be the bottom of the barrel. Everything looked dirty, and after waiting 5 minutes for our drinks we had to remind the cashier to pass along our drink order to whoever was making them.
  • BM
    Brigitte Martin
    Feb 10, 2026
    1.0
    Awful. Only two people in line and staff was totally confused. Took 12 minutes for a drink order. Hot coffee cup was only filled 3/4 full. Unbelievably they refused to accept a Dunkin Donuts gift card for payment. Never stopping here again and Dunkin corporate should be ashamed of this location.
  • A
    Србин - Трибал Трачанић
    Feb 10, 2026
    1.0
    They charge me 16$ for 4 shots of espresso! I been drinking the same amount of coffee in dunking donuts for years now and this order depends on state doesn’t cost more then 7$ but I got charged 16$ for it and when I complained they said we are not part of corporation and we charge our own prices… this is outrageous!
  • ST
    Sameer Taneja
    Feb 9, 2026
    1.0
    BEWARE VERY RUDE LADY at this store. My Hazelnut Latte order got printed as one item as Food & second item as Beverage. When I asked why is it like that, she told me that’s what it is! We are NOT regular Dunkin and she refused to reply my valid question. She said she will refund my money and I should go to some other Dunkin. She was so RUDE in her dealing and voice. When I asked her name, she refused and said I could be a stalker. So beware of lady with glasses at this Maryland Service Center Dublin on I-95. Anyway now I know the rating is so bad if this store, probably due to her. She made we wait extra with no other customers waiting, to give back my original receipt

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Aberdeen, MD?

Dunkin' in Aberdeen, MD is open 24 hours every day of the week.

What types of meals are served at Dunkin'?

Dunkin' serves breakfast, lunch, and brunch meals.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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