Subway

Reviews

• RC

  Ryan Cooney

  6 days ago
  1.0
  Not once have they had my pre order ready on time, this time they told me to sit down and that’s it too bad that I have to wait. Ridiculous customer service.
• AP

  Alyssa Panesa

  Mar 31, 2026
  3.0
  As someone who worked in customer service since the age of 16 (10+ years!), specifically in the restaurant industry from 17-27, I expected a lot more (meaning the bare minimum). I can excuse a bad day, or a not-so-great interaction, but one specific interaction with a worker landed poorly for me. FOOD: 5 stars. I'm hungry, it wasn't too busy so the food came out quick SERVICE: 3 stars. I'll elaborate below. ATMOSPHERE: 3 stars. I'd rate it higher, but the energy from someone working really brought down the mood. The store was clean, though, and the music wasn't too loud, so that's good. I don't know if they were having a bad day or if someone pissed them off or if they hate their job, I get it, but the least someone can do is try to give decent service. I was third in line, behind a couple, a mother and daughter, then me. The couple had a larger order (more than just a sub) so I knew that would take some time. The mother and daughter before me was quick. Both transactions were asked if inside or to go. I was not asked that (I wanted to dine inside). I tipped the minimum amount in hopes to somewhat boost morale, but I don't believe in tipping if I'm not receiving customized service such as a sit-down restaurant that grants me a server, a hair or nail salon, tattoo service, etc. But that's a different story. What really prompted me to write this review is after I received my to-go packed sub, I went to the side station to get some napkins. The dispenser was empty, I even reached inside in case it was jammed. I went back to the counter and politely asked if they had extra napkins, and before I could explain that the dispenser was empty, the worker told me the napkins are at the side and pointed to where I just came from. No smile, no waiting for me to finish speaking, nothing. Then when I said its empty, she turned around, grabbed them, then handed it over. Its hard to explain the kind of tone she had, the facial expressions on her face, but she just seemed done with the day. Which, again, I get, but I'm a new customer so what ever happened before me, shouldn't make me feel like it's my fault. I was kind during the whole ordering process, I was patient, I was polite, I smiled, said my please and thank yous, kept a normal distance from the counter, everything. I don't think people realize how big someone's energy can affect someone. Maybe I'm just an empath or whatever, but I was having a good day, and that one specific moment really bothered me. I know its one day, one moment, but I'd consider going to a different location LOL cuz what the hell man. If you read all of this, thank you. I hope that worker's day gets better, or she can find a career she actually enjoys so people who want to eat their lunches dont feel so bothersome.
• BJ

  Brandon Johnson

  Mar 28, 2026
  5.0
  Abhay is the greatest
• LL

  lily

  Mar 20, 2026
  5.0
  i hope u know this is my favourite place i’ve ever been
• MD

  Maria Dyke

  Feb 21, 2026
  5.0
  My sandwich was 10/10. Best experience at this location. Pawan made my sandwiches perfectly.

Frequently Asked Questions About Subway