Taco Bell

Reviews

• PH

  Priscila Hernandez

  5 days ago
  3.0
  Food was good, but took abit and in the end it was worth the wait
• AC

  Ashton Co

  Dec 31, 2025
  2.0
  Ordered off DoorDash when my food arrived no word of a lie. My food was ice cold. I live within 10 minutes from this location no rhyme or reason should this food have been freezing already sounds like they need to do some serious training I’ve quit eating tacobell but my wife wanted it so I thought I’d give it another shot once again from this location extremely disappointed
• JS

  Joe Stover

  Dec 12, 2025
  1.0
  Not happy. Kiosks worked fine, but when I told staff that something was missed in my order, I was ignored.
• KK

  Ken

  Dec 5, 2025
  1.0
  On Nov. 29/25 at c. 5:00 pm at the 1651 Regent Ave. location I ordered 10 items from the Taco Bell menu to give to other family members. It was busy and I was in a rush, so didn't check to see that I got everything. Later I found out that I only got half the order, but was charged for the whole order. So, overcharged by c. $40 not inc. tax. Never going there again.
• DD

  Dylan

  Nov 19, 2025
  1.0
  This review has nothing to do with the ppl working there, this complaint of for corporate or the franchise owner. Went there for lunch and noticed they got self check out kiosks. Not against them, but they no longer do human services, you have to use the kiosk to order. The kiosks were very finicky, super sensitive to touch so when you're trying to scroll you'll open a menu you didn't want. On-top of that they were very laggy and stuttery. When you first order it asks you to choose take out or dine in. After I did my order I was still asked 3 times of it was for inside or takeout... I also had to argue for an item that wasn't on the receipt, but sure enough it was on there system. You also cannot add or change anything on your order, I wanted to remove beans from a burrito but there was no option to, usually you can talk to the human taking your order to add and customize things, but on the kiosk you cannot. You also cannot add extra beef or anything to any item. Once you select something else you want to add it removes the first item that was selected... Even tho it shows it will be an extra charge it still only selects one item at a time.. While kiosks are a great way to keep things moving and to ease lunch rushes, they are not be all solution. Humans are still needed at the end of the day to take orders and make sure things are correct. Taking that away leaves you with just more headaches and stress on both staff and customers.

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