Subway

Reviews

• KL

  Keri Lynn

  Feb 22, 2026
  1.0
  Unfortunately, this was a very bad experience, and it feels like the owner does not care about customer service at this Subway location. I attempted to submit an online review, but the 200-character limit did not come close to covering what happened. I placed a mobile order with specific allergy instructions clearly listed at the top of the receipt. Despite this, the employee added sauces that were not supposed to be on the sub. When I pointed it out, instead of remaking it properly, the employee tried to scrape the sauce off with a knife and continue preparing the sandwich. I politely explained that due to allergies, the sub could not simply have the sauce removed especially since it had overflowed onto the vegetables. At that point, the employee became visibly frustrated, started throwing the sandwich together carelessly, wrapped it, and tossed it onto the counter. I had to ask for it to be remade entirely. While this was happening, the employee discovered that the first sandwich made incorrectly and exposed to allergens had been given to another customer. The employee even stated they “didn’t know it had allergies anyway,” which was extremely concerning and unacceptable. As a result, both sandwiches had to be remade. The entire process took about 40 minutes. During that time, the staff were rude, giving dirty looks, snickering, and talking amongst themselves behind the counter. It was uncomfortable and extremely unprofessional. The store itself was chaotic. There were piles of sandwiches sitting unbagged on the counter near the register, receipts scattered everywhere, and ingredients being tossed over other subs back into bins. The staff seemed overwhelmed and inattentive, and we were not the only customers experiencing problems. It felt like no one was paying attention to orders at all. They also didn’t realize I had two separate orders and almost forgot to give me my cookie which turned out to be hard and stale. What is most disappointing is the response from the owner. After sharing this experience, I was simply told they would “talk to their staff.” There was no apology that felt genuine, no acknowledgment of the seriousness of the allergy issue, and no offer to make the situation right. This response was very concerning. I have visited this location before without issue, which makes this experience even more disappointing. With three employees on shift, this should have been manageable, but instead it was complete mayhem. This experience ruined our dinner and left us flabbergasted. I sincerely hope stronger action is taken to address training, professionalism, and allergy safety moving forward.
• MA

  Maria Albo

  Jan 26, 2026
  4.0
  This location is the most generous with toppings and always makes our subs great. Staff sometimes unfriendly, but overall this is our go to.
• JM

  Jean-Michel Molin

  Nov 17, 2025
  4.0
  Comfortable, reasonably priced restaurant. I am usually looking for oatmeal raisin cookies.
• AS

  Adrian Sabourin

  Nov 9, 2025
  1.0
  I remember when i use to get a Tuna Sub it wad 5 scoops now it is a tiny 4 scoops. It feels like the food is am ordering is coming out of the employees pay ... They put 4 half scoops of tuna on the sub and when I ask them for full scoops they told me this is the new way . I wad with 3 other guys from work we all ordered different subs and felt as if we were getting shorted on the meats we asked for... I AM SORRY IF I AM PAYING FOR IT PUT IT ON THE SUB and not bury my sub in salad I am not a rabbit. Also the staff at this location were very rude. Never going back to this location again. And they wanted to charge me 2 dollars for the extra scoops they put on to make them full scoops and only put 2 slices of cheese on a 12 inch. If this is the new ways of Subway then I will find another place and never go back to Subway again....
• GS

  gurtej singh

  Oct 19, 2025
  1.0
  I usually don’t like to write reviews, but today I felt it needed to be done. First and foremost, the customer service was terrible. I had ordered two subs and had two active deals in my account — one was 30% off on weekends, and the other was “Buy one footlong, get a 6-inch for just $1.99.” I informed the staff about the deals, and they confirmed that both were active and showing in their system. However, they said they couldn’t apply them due to a system error. Is it the customer’s fault if your system isn’t working properly? Then, a Filipino lady who seemed to be the supervisor tried to act like she was helping but actually did nothing. She couldn’t communicate properly in English, and honestly, I don’t understand how she is a supervisor there. She even called her manager and spoke to them in her native language right in front of me. After wasting about 20 minutes, she came back and said, “We can’t do anything.” At that point, I had two options: either leave without buying anything or pay for the subs that were already prepared. I chose to pay because I didn’t want to waste food — after all, we all work hard for it. I’m disappointed that they didn’t even offer a small discount for their mistake and system failure. Please show some respect and value for your customers and their time. Next time, I’ll be going to the Sage Creek or St. Mary’s Subway instead.

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