Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times for orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or incorrectly prepared items.
Staff Behavior
Numerous customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty tables, bathrooms, and play areas.
Pricing Concerns
Several customers noted that prices at this location were higher than at other McDonald's, leading to dissatisfaction.
NS
Nick SkyShadow
1 day ago
2.0
I've gone to mc Donald's all my life. This location is the dirtiest one I've ever seen. Bathroom is a disgrace, they must use the toilet water to wipe the walls. All the windows and sills are dirty and clearly never get tended too. The curtains don't get washed as you can see food and drink on them. The pop counter never gets tended too. I had to ask for cups to put ketchup in only to notice the dispenser didn't even work.
Is there no pride in work ethic these days?
I only stopped cause I was pressed for time or I'd have just returned my food and got my money back.
At least the food didn't taste like the taint of existing in one of the most gross looking eating area.
The workers were pleasant at least also. So I'll give them credit but I'd be surprised if the franchise wouldn't revoke the permit if anyone from corporate decided to stroll through.
Upkeep of your fast food restaurant is just as important as proper service.
Reminds me why I been so happy not having to goto fast food places anymore.
Disgusting.
IM
Ian McDowell
5 days ago
3.0
What is wrong with coffee making these days ? Your restaurant will blow records out of the water if you always have a good cup of coffee. Food was good not the coffee
MM
Maui Mousseau
Jan 2, 2026
1.0
slowest mcdonald’s i have been too. took almost 5 minutes just for someone to take my order and almost 30 minutes in the drive through WAITING to pay.. and another 10 waiting for my food after.
FN
Frank Novak
Dec 23, 2025
4.0
The staff at the Northdale on the Henderson Highway location are the best!
FF
Fernando
Dec 16, 2025
1.0
Exact same order I get at multiple other McDonald’s is 35% more expensive at this location. Be aware.