Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food.
Cleanliness and Safety
Several reviews mentioned unclean conditions in the restaurant and concerns about safety, particularly during late hours.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and incorrect preparations.
LS
Lavi Sharma
6 days ago
2.0
I went to Main/Mountain location for McDonald's on my way to grab the sandwiches but the food wasn't fresh or even warm in any way and was soggy. I also asked them to add some extra lettuce and sauce to my sandwich and result of this was: the sauce was half on the sandwich and half outside in the box and the lettuce was more on the sides of the sandwich outside in the box and less in the sandwich. I don't understand why the sandwiches can't be held in a neat way! The order was to-go and because of amazing services there were no napkins in the bag to handle the mess!
YS
yuliana salinas
Feb 14, 2026
1.0
So basically, I bought a crunchy crispy Mc crousstillant w a meal and 10 chicken nuggets….they only gave me 6. Where’s my three chicken nuggets and it’s not warm! Did they eat them? I want my money back…I had to pay $30 just to have half of my food missing….
AH
Allan Hoehn
Feb 14, 2026
4.0
Service sucks unless you use the electronic order seams like one taking ordes at counter are zo busey on there phone or talking to other staff
PM
perry mason
Feb 14, 2026
3.0
Its the hood. But its mcdonalds. you know one of those moments where your ordering and you know they aren't listening?
AR
Amanda Ross
Feb 5, 2026
1.0
I go there every morning and they always mess up my order and very rude to customers