Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported stale or poorly prepared items.
Service Issues
Frequent complaints about slow service, incorrect orders, and unhelpful staff, with some positive mentions of friendly employees.
Cleanliness
Concerns about cleanliness in dining areas and restrooms, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with order accuracy, often receiving incorrect items or missing items altogether.
Atmosphere
The atmosphere is described as inconsistent, with some praising the location while others noted it was cramped and messy.
DP
Dhruv Patel
Feb 24, 2026
2.0
Worst place i ever visited. No one helped in right way. Asked for ketchup three times when food over after that they gave
DH
Dylan Harper
Feb 22, 2026
1.0
They always rushing there and not properly taking order when you go there they never get there order right I try to ask the managers name she said she can’t give out her name and then I said weren’t you supposed to have a name tag then she said no we don’t wear it
I think new comers is making it bad to order everywhere there used to be highschool students working or real Canadian born hard workers there is a lot of Complaints on this establishment McDonald’s so keep on complaining
YS
Yuvraj Singh
Feb 8, 2026
1.0
I recently ordered 3 McMuffins, 1 Coffee Frappe, and 1 medium Coke at 1301 mcphillips. Unfortunately, I had a very disappointing experience. I found a hair inside one of the McMuffins, which was really upsetting and made me question the food safety and hygiene standards. I hope this issue is taken seriously and that better quality checks are done to prevent this from happening to other customers.
LS
Lovepreet Singh
Jan 6, 2026
4.0
McDonald’s is a well-known fast-food brand that offers quick service and consistent taste. I ordered a Big Mac with fries, and the food was fresh and served hot. The burgers were well-prepared, and the fries were crispy. The staff was polite and handled the rush efficiently. The restaurant was clean and well-maintained. I’m giving 4 stars because the place can get crowded during peak hours, but overall it’s a reliable spot for fast food.
AS
Arshdeep Singh
Dec 22, 2025
1.0
Couldn't serve food because they had system update going for over 30 minutes. Waste of time