Many customers reported issues with incorrect orders and modifications being ignored.
Service Speed
Customers frequently mentioned slow service, especially during busy times, with long wait times for food.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the dining area and restrooms.
Staff Behavior
Several reviews noted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Food Quality
Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.
CP
Cynthia P
6 days ago
1.0
I came here with my family and grandkids. My grandson had a chicken nuggets happy meal for dinner. In the happy meal he received the usual yogurt tube. I went to the counter and asked if we could substitute the yogurt for apple slices as my grandson has a dairy allergy. The supervisor informs me that they can not do that. They can only substitute the fries foe apples slices. That I can toss the yogurt out as it is no charge due to it being part of the meal. We'll we paid for the meal so it isnt free. I said so my grandson dont get a treat with his meal and she said no.
If you have a family member with a dairy allergy dont go to this mcdonals. Its the only one I been to so far that wont do a substitute for an allergy
CB
corri bedard
Dec 27, 2025
4.0
Coffee. Quicker than the busy drive-thru
EE
elizabeth Esg
Dec 27, 2025
1.0
I ordered ice coffee with very light ice and 2extra cream added. And a LG fries with ketchup and pepper.
My ice coffee very dark brown at the drive thru window. I requested extra cream and still dark brown. My fries were cold no ketchup nor pepper in the bag.
They staff were speaking in their own language. From the drive thru it takes me less than a min to arrive to work. Not impressed with the food being cold and a dark ice coffee. When I arrived to work I had to add some cream to my beverage from McDonald’s on ness ave. I threw out the fries cold and stalled taste.
CR
Cameron Robertson
Dec 11, 2025
2.0
Mc dons, it's about the atmosphere
CW
C White
Dec 8, 2025
1.0
Always double check your order from this McDonald's.
For the numerous times I've been here, it's never been organized, whether there are 3 orders or 30 the staff are loudly communicating, it sounds high stress and frantic. Order accuracy awful, modifications ignored. Today, I'm not sure why I got a handful of McChicken sauce with my breakfast order... 🤷♂️
What are the operating hours for dining inside McDonald's at Unit #2 - 2359 Ness Avenue?
McDonald's at Unit #2 - 2359 Ness Avenue is open 24 hours a day, seven days a week for dine-in service.
Does this McDonald's location offer delivery service?
Yes, this McDonald's location offers delivery service 24/7 every day of the week.
Can customers order food through drive-through at this McDonald's?
Yes, drive-through service is available 24 hours daily at this McDonald's location.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is this McDonald's location family and child-friendly?
Yes, this location welcomes families and children and offers a children's menu.
What is the attire at this McDonald's?
Casual attire is appropriate for this McDonald's location.
Which nearby places can I visit before or after dining at McDonald's Ness Avenue location?
Nearby you can visit Moray & Bruce Park, a local park and playground, or the Listowel Playground. Both offer outdoor recreation opportunities.
Are there other fast food options near McDonald's at Ness Avenue?
Yes, nearby fast food options include Little Caesars for pizza, TacoTime for Mexican food, and Subway for sandwiches.
What local services are available near McDonald's Ness Avenue location that customers might find useful?
Nearby services include Buggy Bath Car Wash for automotive needs, Inspire Massage Therapy and Acupuncture Clinic for wellness, and Pet Valu for pet supplies.