Service Quality
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness Issues
Many reviews highlighted unsanitary conditions in the dining area and restrooms, with some mentioning mold and dirty play areas.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendly and helpful service.