Customers frequently reported long wait times for orders, often exceeding 20 minutes, even during non-busy hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions in food handling.
Staff Behavior
Feedback indicated that staff were often rude or unhelpful, with some customers feeling ignored or treated poorly.
Food Quality
There were numerous complaints about the quality of food, including cold items, poorly prepared meals, and overall dissatisfaction with taste.
CL
cindy lam
Nov 16, 2025
1.0
ordered a fudge sundae
but got a sundae with no fudge
asked the indian staff lady to please add some fudge in there to make it a fudge sundae aka what i ordered and paid for
she said “nope, i cannot” with an annoyed face and tone
(there were only one other customer in the shop waiting for an order, she was definitely not busy)
JB
Jelani Dennis (BlackTheRival)
Nov 13, 2025
3.0
It's what you expect of a mcdonalds. Of the few in the immediate area relative to the henderson locations this one has the best food. I find the afternoon/evening staff are nice and accommodating but the morning staff are almost clueless to how a McDonald's should be operating. If the rating was based on the evening drive thru staff alone, I would be giving it more stars (it is interesting to me that we are receiving better service from high school kids then grown adults). But the casualty of decline in McDonald's performance and presentstion over the years is evident here overall. Personal take, if a mistake is made on your food, when you order it, bring it in and make sure the staff does away with it. I watched a staff member have a baked thing returned today and not 10 mins later give it back to someone else.
AL
Adam Lefko
Nov 11, 2025
1.0
Waited on the drive through for 15minutes, and didn't get anyone to come over the speaker
LP
Lovejeet Pawar
Oct 26, 2025
1.0
My self
Lovejeet Singh pawar my blue bag was stolen if some one still having my staff pls pls Pls humble req in front of every one who's any having my bag return my passport my bagge was stolen at McDonald long time ago if some one still having my passport pla return my bag and passport my imp file was also there pls return me
I will soon thankfully whoever will return my files passport and blue colour bag
KK
KS
Sep 13, 2025
1.0
The Restaurent is under construction and I went to drive thru the guy refused to take my order because i was not driving car as my work starts there. The staff was ready to take my order but the team lead refused to take my order. How much time it is gonna take to take order and prepare my coffee; one minute but The management needs to be co operative with their customers and help them. I was simply paying and ordering my coffee. This is ridiculous