Numerous customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction.
Service Issues
Several reviews highlighted poor customer service, including rude staff and incorrect orders, contributing to a negative experience.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions, particularly in the washrooms.
Staff Performance
Mixed feedback on staff performance; some employees were praised for their friendliness and efficiency, while others were criticized for being dismissive or unhelpful.
SB
Swaggy Brownie
Dec 24, 2025
1.0
I usually do not leave reviews, but I wanted to bring this concern to the attention of the McDonald’s team at store #15611 located at 2475 Portage Avenue Winnipeg. This took place December 24th 12:49am. We flew into Winnipeg and went to grab some food before heading home. My partner is vegetarian from birth as part of her culture and she usually does not have many fast food options. We thought to try the veggie burger at McDonalds as we had never tried it. Instead of getting a veggie burger we received a chicken patty in a box labeled veggie. Although it should not be needed it is best for us to always test to see that items like this appear to be veggie to avoid situations like this. But this time we did not turn the car lights on and confirm by tearing a piece off. After having taken a bite my partner said something did not seem right and I took a bite to confirm. It tasted like chicken to me and upon view under light I verified this. My partner has been feeling sick to her stomach. We will likely not go to McDonald’s again even if just for myself. Although many individuals may not be able to relate to not being able to/not wanting to eat meat for cultural or religious reasons it is more serious than just a simple mix-up. To describe a similar feeling imagine if you were eating a chicken burger and after a few bites you noticed an odd taste and you realize you had been eating feathers. While not an exact comparison, think about how you may feel. No individual should get in trouble, but the team should work to determine potentials for how or why this may have happened and I work to minimize contributing factors to prevent anyone else from having to experience something similar. Thank you for reading.
NK
Namrita Kaur
Dec 8, 2025
1.0
Just ordered some food . You should train your staff on food quality and food safety . If the food is passed expiry don’t just reheat it and send it out ! I’m upset about this my fries have no salt and my nuggets are over cooked because they decided to just put them back in the oil .
SS
SK
Nov 29, 2025
5.0
I was pleased to meet Maria this afternoon, she was very welcoming and professional. This McDonald’s location is always clean, and the staff is constantly busy keeping everything tidy, which I really appreciate. It’s great to see a team that works hard and truly cares about the customers. Excellent service and a very positive atmosphere every time I visit!
HS
Harman Sandhey
Nov 13, 2025
5.0
Jenn is always friendly and provides great service. She makes every visit enjoyable!
SS
Sophie Sankovic
Nov 6, 2025
1.0
I visited this McDonald’s last week. My order was incorrect, and one of the staff members under the name Anmol were dismissive when I pointed it out, and my food was cold. I asked to have it corrected but left frustrated. I’ve been a customer for years and was disappointed by the service and lack of care. I’m sharing this so management can improve. I’d appreciate a response from the store or franchise.
What are the operating hours of McDonald's at 2475 Portage Avenue?
McDonald's at 2475 Portage Avenue is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery and drive-through services?
Yes, this McDonald's offers delivery and has a drive-through open 24/7.
What meals are served at McDonald's on Portage Avenue?
They serve breakfast, lunch, and dinner.
What payment options are accepted at this McDonald's?
They accept American Express, cash, Discover, Mastercard, and Visa.
Is there an app available for McDonald's customers in Winnipeg?
Yes, you can download the My McD’s app from the Apple App Store or Google Play Store.
Does this McDonald's location have a casual dress code?
Yes, the attire recommended is casual.
Can I pick up my order in-store at McDonald's Portage Avenue?
Yes, in-store pickup is available along with delivery.
Which nearby gas station can I visit before or after dining at McDonald's on Portage Avenue?
Shell gas station, which also offers convenience store and car wash services, is nearby and convenient for drivers visiting McDonald's.
Are there nearby accommodations near McDonald's at 2475 Portage Avenue?
Yes, Birchwood Terrace retirement home, Pinewood Place Apartments, Billingsley Manor, Birchwood Inn, and Holiday Inn Winnipeg - Airport West hotel are located nearby for visitors looking for accommodations.
What nearby places can families visit before or after dining at McDonald's Portage Avenue?
Families can visit the Sturgeon Heights Community Centre with a gym and sports venue, Sturgeon Creek Community Club skating rink, or St. Paul the Apostle Parish nearby for community activities and services.