Customers frequently reported long wait times, often exceeding 15 minutes for orders, especially in the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant and restrooms, describing them as dirty and poorly maintained.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others reported rudeness and unprofessionalism.
Food Quality
Several customers noted that food was often cold, stale, or not prepared as requested, leading to dissatisfaction.
CL
Claude Lambert
Nov 16, 2025
1.0
Placed my order from the self order board and waited...and waited...and waited! Ten minutes later I received my order of a wrap, a deluxe cheeseburger and two orders of leathery cold french fries. Sad.
Went to get ketchup and they had no cups for the ketchup so I had to ask for something to put ketchup in. The girl search around and eventually gave me two containers for ketchup.
Please do yourself a favor; if you like fast service and decent food, this is NOT the place for you.
SW
Steve Witkowski
Nov 5, 2025
1.0
Was ignored while waiting to place an order. Asked if there was someone working the front. They said she'll be right there. Walked past me several times wouldn't reply. I think they need someone there working that's over 17
KW
Kira Waterman
Oct 25, 2025
1.0
Holy moly we will not be visiting this location again. Placed a curbside order, waited twenty minutes for it - asked the employee about it, who knew nothing of it and had to ask what we ordered. Fine, mistakes happen. Finally get our food, and nuggets are cool and stale - emailed franchisee so they were aware. Kiddo had to pee, went inside to use washroom - need key to access. They grant us access and the bathroom is disgusting - piles of garbage and clothing on the change table, dirty toilets, toilet paper dispensers empty while the full industrial rolls sit on the dirty bathroom floor. Walls of bathroom stalls dripping in white gunk, god knows what that is. Sink is drenched and dirty. If they are only granting access to customers, how infrequently are they cleaning the facilities? And what does that mean for the cleanliness of the kitchen?! Stay away.
CK
Chris Kolesar
Oct 25, 2025
1.0
9/10 times no one is at the front counter and they take about 5-10 minutes for someone to come take your order. Shouldn’t you guys have someone at the counter all the time ?
HD
Hervis Daubeny
Oct 20, 2025
4.0
Food is always made fresh and prepped properly for me every time I come to this McDonald’s! The only down side though is that I’ve lost track how many times iv been to this McDonald’s and ended waiting 30 - 40min for my food EVERY TIME!!!
What are McDonald's opening hours at 3401 Portage Avenue, Winnipeg?
McDonald's at 3401 Portage Avenue, Winnipeg is open 24 hours every day of the week.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery service 24/7 every day.
Is there a drive-through available at this McDonald's location?
Yes, the drive-through is open 24 hours, every day, to serve you conveniently.
Can I order food for in-store pickup at McDonald's 3401 Portage Avenue?
Yes, in-store pickup is available at this McDonald's location.
What payment methods are accepted at McDonald's 3401 Portage Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner meals.
What nearby places can I visit around McDonald's at 3401 Portage Avenue?
Nearby places include Westwood Dental Center, Shockwave Winnipeg hospital, and Grower Direct Fresh Cut Flowers shop, perfect for dental appointments, medical visits, or buying flowers before or after your meal.
Are there other food options near McDonald's at 3401 Portage Avenue?
Yes, nearby dining options include Pizza Hut, Wayback Burgers, Popeyes, Bento Sushi, and Sushi Maru for diverse fast food and restaurant choices.
Is there a convenient gas station near McDonald's on Portage Avenue?
Shell gas station is nearby, ideal for refueling your vehicle before or after your visit to McDonald's.
Does this McDonald's location have family-friendly options?
Yes, it welcomes families and children and offers a children's menu to cater to younger guests.