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McDonald's

3.6
(2696 reviews)

Business Details

3045 Pembina Hwy South, WINNIPEG, MB
R3T 5H5, Canada
(204) 949-6083
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3045 Pembina Hwy South, WINNIPEG, MB
R3T 5H5, Canada

Hours

Reviews

3.6
2,696 reviews
5 stars
968
4 stars
700
3 stars
469
2 stars
172
1 star
387

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff being unhelpful or rude.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly prepared items.

Cleanliness

While some praised the cleanliness of the location, others reported unsanitary conditions and poorly maintained areas.

Positive Staff Interactions

A few customers noted positive experiences with friendly and helpful staff members, contrasting with the overall negative feedback.
  • SV
    simran virk
    1 day ago
    1.0
    The people working here are the most fake and ignorant. I do Uber Eats, which I do at night, and whenever I'm there, no one comes to the counter for two hours to ask what your Uber number is and what your order is. They sometimes go around among themselves, sometimes they ignore every time the Uber driver comes.
  • MD
    Mehdi Daayf
    3 days ago
    5.0
    I was out in the freezing -40 cold of winnipeg then an employee named kasey brought me in and helped me out with the jung cook drake travis scott meal, i came back months later and awarded her with 100 Vietnamese Dong for her efforts. To this day she remains a pillar at Mcdonald’s leading the future Mcgeneration!
  • LB
    lori de baets
    Feb 18, 2026
    1.0
    I went for coffee this morning. Happened to go to washroom same time with an employee. I did not hear water running to wash her hands. She was done before me. I pray to god they are washing their hands. I expressed my concerns before I left. The employee said she washed her hands. Of course she is going to say she did. Customers are always wrong right ??😡😡😡well this is a warning. If I ever see that again I will be phoning the health inspector so fast they won’t know what happened to them. This actually happened on kenaston. And I saw her leave without washing her hands Smarten up McDonald’s. Better be washing your hands !!!!
  • JG
    Jashan Ghataura
    Feb 14, 2026
    1.0
    I ordered a poutine to go and they didn’t even include cutlery. On top of that, there was no straw for my iced coffee either. It’s frustrating paying for food and drinks and not even getting the basic items needed to enjoy them. I called the location to let them know, and the customer service was just as disappointing. The person on the phone didn’t handle the situation professionally at all. Overall, really poor service and not what I expect from McDonald’s. Definitely needs improvement.
  • SU
    Shivang Upadhyay
    Feb 7, 2026
    1.0
    I ordered a veggie burger and was instead given a chicken burger, which I only realized after taking a bite. This is especially upsetting because my religion strictly prohibits eating meat, so this was not a small mistake for me. When I politely informed the manager (named James), he was completely unbothered and tried to blame me, saying I should have “seen it was chicken” and asking why I didn’t spit it out. I am 15 years old, and instead of apologizing or taking responsibility for a serious food-order error, he became hostile and defensive, even when my friend calmly stood up for me. Another employee also continued to blame me, saying there was nothing they could do. Mistakes happen, but giving someone food that goes against their religion, then refusing to acknowledge fault and treating a minor this way, is extremely unprofessional. This experience completely ruined my visit and shows a lack of basic customer service, accountability, and respect for religious dietary restrictions.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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