McDonald's

Reviews

• AA

  aloo

  6 days ago
  1.0
  Closest McDonalds to uni, but every time I visit there's something wrong. Almost each time I was missing a few nuggets. One time I got some weird tasting water/syrup mix instead of sprite. Maybe their beverage fountain needed to be refilled? But I asked for a replacement from two different employees and none of them came back after promising to be back. Had to leave empty handed after over 30 mins in their drive thru waiting area. The nuggets I got were fresh and crispy though
• DR

  Daniel Rodrigues

  Nov 14, 2025
  2.0
  Mcdonald's is offering a new cheeseburger deluxe. Please note that the actual cheeseburger looks nothing like the image they show on the menu, see picture below. This must be one of the dirtiest McDonald's that I have been to. I needed to use the men's washroom and as I walked into the washroom, a McDonald's employee was having a personal phone call in front of the sink. (He had it on speaker, and I don't think he was speaking to the manager). Meanwhile, there was a nice puddle of urine underneath the urinal and the floor throughout the restaurant had a plethora of footprints of what appeared to be the passing of that urine throughout the restaurant. At no time did anyone seem interested in actually cleaning the lobby. Will I be back? Probably not. If the employees are not interested in keeping the washroom and lobby area clean, I can't even begin to imagine what the kitchen looks like. As for the food...fries were old and undercooked, and the cheeseburger was not even close to deserving praise. Ugh, another major fast food restaurant that once to pride in what it served is sadly going downhill fast. And they don't seem to care.
• CL

  Carey L.

  Nov 5, 2025
  1.0
  Unbelievable experience (in a negative way). Ordered through drive thru and when it came to paying, I realized the staff automatically rounded up the total to the nearest dollar. I am completely supportive of donating and often round up to support. The unbelievable thing was, this time, no one actually asked. The staff passed me the debit machine and I noticed the price was wrong. What made the experience even worst, was the fact that both the staff and her supervisor were dismissive of what happened. “It’s only $0.50” was shared by the supervisor and they clearly didn’t recognize that they simply overcharged without asking for consent. I was shocked. After payment, they hesitated to provide the receipt and only upon requesting it on the second time, they provided it.
• CC

  CTD

  Oct 30, 2025
  1.0
  I’m a vegetarian, and I ordered an egg and cheese — pretty simple, right? Instead, I got a ham and cheese. Not only is that careless, but it’s also really disappointing for anyone who relies on you to respect dietary choices. If someone says no meat, that should be taken seriously. Mistakes happen, but this one shows a real lack of attention. Please train your staff to double-check orders before handing them out. It’s not just an inconvenience — it’s about respecting your customers. I’m so disappointed.
• KK

  Kat

  Oct 24, 2025
  2.0
  I don’t know what goes on at this location, but every time I go here it’s a bad experience. Whether they’re messing up my small & basic order, or sending me around the corner to wait for ages for another small, basic order, there always seems to be an issue or a long wait for seemingly no reason. The staff is usually kind & friendly enough(only reason for 2 stars), but I can’t say they’re great at their jobs. I noticed other reviews mentioning issues with cleanliness inside too, so it seems maybe the employees are just lazy? Prepping and cleaning must not be a priority. There’s no way I should be waiting around the corner for EVERY SINGLE ORDER — not exaggerating. Half the time when I just drive by this location, I see multiple cars in the waiting area. It’s like everyone working in there is brand new or something. The manager here really needs to step up and do better. I live 2 minutes away from this location, but I drive to the further location on Osborne to avoid the long wait and potential issues.

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