Numerous customers reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 30 minutes.
Food Quality
Many reviews highlighted issues with food quality, including stale, cold, or improperly cooked items, leading to customer dissatisfaction.
Customer Service
Feedback indicated a mix of experiences with customer service, with some praising friendly staff while others reported rude or unhelpful interactions.
Management Issues
Several reviews pointed to poor management practices, including lack of accountability for mistakes and inadequate staffing during busy hours.
Inconsistency
Customers noted inconsistencies in food preparation and service quality, with some visits resulting in excellent experiences while others were disappointing.
AR
Amuro Ray
6 days ago
1.0
I placed an online order through the app and received an email confirmation stating it would be ready for pickup in 20 minutes. I attempted to contact the store multiple times to confirm, but no one answered the phone. I decided to go to the location, expecting my order to be ready upon arrival. Unfortunately, it took over an hour for my order to be fulfilled.
During that time, the front staff appeared disorganized and inattentive, and I observed them forgetting items for other customers’ orders as well. The overall experience was extremely disappointing and frustrating. Based on this visit, I would not recommend this location."
DD
Den
Feb 24, 2026
1.0
Disappointed with the food. ordered a family bucket, the chicken was very dark, as if the oil has not been changed. Same goes for the chicken popcorn, they were also very stale, they tasted oddly weird.
WB
Wild Bill
Feb 17, 2026
5.0
I made a mistake on my order which was my fault but the manager on duty Amy corrected and let me pay the difference. I give her 5 stars for her awesome customer service and team of hard workers !!
GA
Gayan Anuradha
Feb 10, 2026
1.0
I’m sharing my recent experience with this KFC location as a regular customer who knows and usually enjoys the KFC taste.
Today we ordered a Mighty Chicken Box, sliders, and French fries for delivery. After placing the order, I received a call saying crispy chicken was unavailable and asking if original chicken was okay. I agreed, as I understand these situations can happen. I also want to mention that I did not request any dips, sauces, or paper tissues, as I already have those at home. However, the order arrived with popcorn chicken, sauce packets, and dips included.
Unfortunately, the chicken we received was the most unpleasant KFC I’ve ever had. It tasted extremely greasy and left a bitter, oily aftertaste even after rinsing my mouth. It honestly felt like old oil may have been used. The French fries also had the same greasy flavor. The sliders were acceptable, but the overall meal quality was very disappointing.
Based on this experience, I cannot recommend this location. I hope the management looks into their food quality and oil freshness so future customers don’t have a similar experience.
SD
Sushmita Dey
Jan 30, 2026
1.0
They are so unprofessional. Their automated call system hasn’t been fixed in ages. Have to call so many times to get to somebody. On my recent two orders, the uber driver never even presses the buzz and never calls, I have to go and look for my order. I am so disappointed by what happened today that I am forced to write this review. My order was more than an hour late and no where to be found. Called this kfc and was told that they will check with the driver later as they are busy. I informed that my credit card was charged and my order is no where to be found, despite that no urgency was shown. It’s better to not use their app to order food as it’s useless. So basically I got no food and they took my money for free. Super upset!
KFC is located at 2079 Pembi Highway, Winnipeg, MB, R3C 3V6, Canada.
What are the operating hours for KFC on weekdays?
KFC is open 24 hours on Monday, Thursday, Friday, and Tuesday until 9 PM; on Wednesday it opens at 10:30 AM and closes at midnight.
Is KFC open on weekends?
Yes, KFC is open 24 hours on both Saturday and Sunday.
What type of restaurant is this KFC location categorized as?
This KFC is categorized as a Fast Food, Chicken, Halal Restaurant offering meal delivery.
How can I contact KFC Winnipeg by phone?
You can reach KFC Winnipeg at +1 204-987-8312.
Where can I find more information or order online from KFC Winnipeg?
Visit KFC Winnipeg's website at http://kfc.ca for more information and to place orders.
Which fast food options are near KFC on Pembina Highway?
Nearby fast food options include multiple Taco Bell locations, Subway, and freshii, providing diverse choices for meals before or after visiting KFC.
Are there other restaurants nearby where I can dine after visiting KFC?
Yes, nearby dining options include Sorrento's diner, Applebee's Grill + Bar, and Sun Fortune Restaurant, great for enjoying a variety of cuisine after your KFC meal.
What nearby services could I access when visiting KFC?
Visitors can access services near KFC such as Gelios Dental and Chancellor Dental Centre for dental care, Delta 9 Cannabis Store, and banking services via RBC Royal Bank ATM and The Exchange Network ATMs.
Are there health and beauty service options near KFC on Pembina Highway?
Yes, there are several nearby options including Ultracuts Professional Haircare Centres, Mine Nails nail salon, Medusa Hair, and European Hair Design beauty salon.