Dairy Queen Grill & Chill

3.7
333 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
669 Sterling Lyon Parkway, Winnipeg, MB
R3P 1J9, Canada

Hours

Reviews

3.7
333 reviews
5 stars
138
4 stars
85
3 stars
33
2 stars
11
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and repeated order mistakes.

Order Accuracy

Many customers reported receiving incorrect orders consistently, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, there were complaints about poorly made items, such as improperly mixed blizzards and cold burgers.

Cleanliness

The restaurant was noted for being clean, but some customers mentioned disorganization and issues with the dining area.

Speed of Service

Service speed was frequently criticized, with reports of long wait times and slow drive-thru experiences.
  • SH
    Suzanne Hall
    Oct 17, 2025
    1.0
    The older woman doing drive thru was extremely rude and couldn't make a blizzard if her life depended on it. She also left the chocolate syrup at the bottom of the glass , (milkshake not stirred enough) She was in a big hurry. We will go to other DQ's from now on
  • JD
    Jaeron Dechavez
    Sep 23, 2025
    1.0
    Gave me the wrong order i asked for a “mocha moo latte” and i literally have a whole different drink
  • SD
    Sobani Disna
    Sep 12, 2025
    5.0
    Visited DQ Chill & Grill recently. We ordered the Flamethrower Combo ( menu no: 7) and the Double Deluxe Burger (menu no: 2). The food was fresh, hot, and delicious. The washrooms were also very clean. I love their atmosphere too. Great experience🙂
  • LR
    lena richard
    Sep 8, 2025
    1.0
    just had the worst experience in a drive through i’ve ever had. I pulled up and told the Worker Allen what my friend and i wanted, he then continued to ask what we wanted over and over again with each option and in the end they still got it wrong and almost let us leave without all of our food! I wanted a cookie dough and smartie blizzard and they gave me a smartie blizzard trying to convince me they put cookie dough it in (i put it in a bowl when i got home and there was none) after we were given the bag of food allen told us to have a nice day which i assumed meant we had all of our things but no! if i hadn’t looked in the bag we would’ve missed over half our meal. Disappointed do better!
  • CN
    Cathy Di Nella
    Sep 8, 2025
    2.0
    I stopped here to pick up a birthday cake on Sept 6 around 2:00pm. The lady behind the counter came to help. After paying for it I left before realizing I needed HB written on it. (Prior staff has usually asked if i would like anything written. This one didn't). When I went back she seemed a little put out when I said I wanted HB Rosemary written on it. Then she said she could only write Happy Birthday but not the entire name. She asked "What do you wanted Rose or Mary written"! What kind of question is that on a birthday cake? I insisted she had the space to write the entire name and she was not happy with me. Eventually she did but she certainly was not pleased with me and it showed in the lack of customer service/attitude she displayed to me. I certainly did NOT appreciate the customer service she displayed. I have never had that from any Dairy Queen location. I should have asked for the manager to voice my concern.

Frequently Asked Questions About Dairy Queen Grill & Chill

Where is Dairy Queen Grill & Chill located?

Dairy Queen Grill & Chill is located at 669 Sterling Lyon Parkway, Seasons Of Tuxedo, Winnipeg, MB R3P 1J9, Canada.

What are the opening hours of Dairy Queen Grill & Chill?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 11:00 PM.