Dairy Queen Grill & Chill

4.0
779 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
165 Scurfield Blvd, Winnipeg, MB
R3Y 1T5, Canada

Hours

Reviews

4.0
779 reviews
5 stars
354
4 stars
225
3 stars
101
2 stars
31
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude or unhelpful staff, with several instances of incorrect orders and poor customer service experiences.

Cleanliness

Many reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary bathrooms.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, food temperature, and inconsistent quality.

Pricing Concerns

Several customers felt that prices were too high for the quality of food and service received.

Positive Experiences

Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items like Blizzards.
  • DF
    Dwight Froude
    2 days ago
    5.0
    Clean, friendly staff, good quick service.
  • AH
    Angus Hout
    Jan 3, 2026
    1.0
    Got a chicken sandwich in the drive thru got home and it was pink and raw. It took 4 minutes to even get someone to take my order and then less then 2 minutes to get my chicken sandwich I should have know it doesnt take that quick to cook chicken. Im very disappointed that the fry cooks dont know how dangerous raw chicken can be.
  • JB
    James Brown
    Sep 24, 2025
    1.0
    According to Consumer Protection Laws, a restaurant may not charge more than the advertised price. This does not seem to bother the owner of this place. I went there for a cone, had the exact change ready but when I got to the drive through window, I was charged 6.04 instead of the 5.39 advertised price. No, it’s not a lot but it’s the principle that matters. It’s illegal and the staff refused to honor the advertised price stating that it’s the new owner, and that they couldn’t do anything about it. And I’m just the staff here. I’m sorry. How pathetic of the owner to not care about their customers or to put their staff in that position. I used to prefer this location over others but that all changed right then and there. The owner should be ashamed of themselves. BBB will be notified. Is the greed for money really worth it? Not in the long run.
  • CL
    C Last
    Aug 21, 2025
    4.0
    Always good to stop off for a shake! Just wish we didn't have to deal with those god awful paper straws...
  • VK
    vimal kumar
    Aug 18, 2025
    1.0
    We went to have an icecrean at around 10.55 PM My wife used the washroom and the flush was not working properly. The associate came to us and spoke very rudely we were very upset as it was not our mistake. We said sorry and went outside to have the icecrean as the store was closed He banged the glass from inside and asked us to leave the premises. We always come to this location as it nearer to our house. We will never come back here because the staff is so rude and they don’t deserve to work. I am so shocked how the management is hiring such a rude associates. The incident happens on August 17th 10.55 PM. If you don’t have the right attitude and takes customers for granted you will need to pay the price.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen at 165 Scurfield Blvd, Winnipeg?

Dairy Queen is open every day from 11:00 AM to 11:00 PM.

What types of food and treats does this Dairy Queen offer?

This Dairy Queen offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.