Numerous customers reported rude or unhelpful staff, with several instances of incorrect orders and poor customer service experiences.
Cleanliness
Many reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary bathrooms.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders, food temperature, and inconsistent quality.
Pricing Concerns
Several customers felt that prices were too high for the quality of food and service received.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items like Blizzards.
DF
Dwight Froude
2 days ago
5.0
Clean, friendly staff, good quick service.
AH
Angus Hout
Jan 3, 2026
1.0
Got a chicken sandwich in the drive thru got home and it was pink and raw. It took 4 minutes to even get someone to take my order and then less then 2 minutes to get my chicken sandwich I should have know it doesnt take that quick to cook chicken. Im very disappointed that the fry cooks dont know how dangerous raw chicken can be.
JB
James Brown
Sep 24, 2025
1.0
According to Consumer Protection Laws, a restaurant may not charge more than the advertised price. This does not seem to bother the owner of this place. I went there for a cone, had the exact change ready but when I got to the drive through window, I was charged 6.04 instead of the 5.39 advertised price. No, it’s not a lot but it’s the principle that matters. It’s illegal and the staff refused to honor the advertised price stating that it’s the new owner, and that they couldn’t do anything about it. And I’m just the staff here. I’m sorry.
How pathetic of the owner to not care about their customers or to put their staff in that position. I used to prefer this location over others but that all changed right then and there. The owner should be ashamed of themselves.
BBB will be notified.
Is the greed for money really worth it? Not in the long run.
CL
C Last
Aug 21, 2025
4.0
Always good to stop off for a shake! Just wish we didn't have to deal with those god awful paper straws...
VK
vimal kumar
Aug 18, 2025
1.0
We went to have an icecrean at around 10.55 PM
My wife used the washroom and the flush was not working properly.
The associate came to us and spoke very rudely we were very upset as it was not our mistake.
We said sorry and went outside to have the icecrean as the store was closed
He banged the glass from inside and asked us to leave the premises.
We always come to this location as it nearer to our house.
We will never come back here because the staff is so rude and they don’t deserve to work.
I am so shocked how the management is hiring such a rude associates.
The incident happens on August 17th 10.55 PM.
If you don’t have the right attitude and takes customers for granted you will need to pay the price.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen at 165 Scurfield Blvd, Winnipeg?
Dairy Queen is open every day from 11:00 AM to 11:00 PM.
What types of food and treats does this Dairy Queen offer?
This Dairy Queen offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
Is there seating available at Dairy Queen and is it family-friendly?
Yes, Dairy Queen offers both indoor and outdoor seating, including high chairs, and it welcomes families and children.
Does this Dairy Queen have a drive-thru and restroom facilities?
Yes, the location features a drive-thru service and has restrooms available for customers.
Can I order from Dairy Queen online or via a mobile app?
Yes, you can order online for pickup through their website and download their app for exclusive deals and mobile ordering with rewards.
Is there free WiFi available at Dairy Queen?
Yes, Dairy Queen provides free WiFi for customers at this location.
How can nearby Maritime Travel help customers visiting Dairy Queen?
Maritime Travel nearby can assist customers in planning their trips before or after enjoying a meal or treat at Dairy Queen, making it a convenient stop for those coordinating travel plans.
Are there any wellness or beauty salons near Dairy Queen for customers to visit?
Yes, Escape Hair & Tanning Studio is nearby for beauty and spa services, which could be a nice addition to your visit to the Dairy Queen location.
What dining options are available near Dairy Queen for those interested in breakfast or brunch?
Ben & Florentine, a breakfast and brunch restaurant, is located near Dairy Queen, providing good options for a full meal before or after your Dairy Queen visit.
Is Dairy Queen at 165 Scurfield Blvd wheelchair accessible and suitable for families?
Yes, this Dairy Queen location is wheelchair accessible and is family-friendly, welcoming children and providing suitable seating arrangements.