Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported issues with food quality, including cold or undercooked items, incorrect portion sizes, and lack of toppings.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and trays, and even sightings of mice.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted enjoyable food experiences.
MD
Matthew J.S. Ducharme
Dec 7, 2025
1.0
I asked the hot sauce to be added to my wrap not my wrap to be added to hot sauce and the chicken was cold / rubber
DD
Daljit Devgan
Nov 29, 2025
1.0
Service very bad 👎
I'm paying for ice cream 26$
Triple chocolate brownie chocolate bread cold
TL
Tyler Lorteau
Nov 28, 2025
1.0
I got a poutine and a cheeseburger I waited about 10 minutes at the window for my food and when I got it the fries where completely raw almost un edible the the cheese burger was completely un edible took one bite and spit it out tasted disgusting and I’ve had DQ before and I like their burgers but this was be was disgusting
JP
jenny prince
Nov 21, 2025
1.0
Order wasn’t placed properly, had to wait longer for what they missed, took forever to get chicken and poutine, sauced and tossed chicken was SOGGY AND COLD by time it got to the table. When I mentioned I was missing something, employee who had brought the food was pretty snobby about it
RS
Rajni Saini
Oct 16, 2025
5.0
This is Riya Saini....The DQ ice cream cake was heavenly—creamy, perfectly sweet, and utterly irresistible! I spoke to Rupinder; she took my ice cream cake order on the call and prepared it perfectly.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Wednesday and Sunday from 10:30 AM to 10:30 PM, and Thursday to Saturday from 10:30 AM to 11:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers.
Does Dairy Queen Grill & Chill accommodate families and children?
Yes, the location is family-friendly, offers high chairs and booster seats, welcomes children, and has restrooms.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile rewards.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible to accommodate all guests.
What are some nearby restaurants where I can try different cuisines after visiting Dairy Queen Grill & Chill?
Nearby restaurants include OPA Of Greece McPhillips for Greek food, BarBurrito Canada and QDOBA Mexican Eats for Mexican cuisine, and Kawaii Crepe for desserts and pancakes.
Where can I grab a coffee or smoothie near Dairy Queen Grill & Chill?
Nearby options for coffee and smoothies include Tim Hortons and Starbucks Canada, both located close to Dairy Queen.
Are there any nearby shopping centers where I can shop before or after my visit to Dairy Queen Grill & Chill?
Yes, Northgate Shopping Centre is nearby and offers various shops including nail salons and dentists.
What is the address and contact number for Dairy Queen Grill & Chill?
The address is 1385 McPhillips St Unit 7, Winnipeg, MB R2V 3C4, Canada. The phone number is +1 204-633-5009.