Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
435 reviews
5 stars
210
4 stars
77
3 stars
50
2 stars
23
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and unhelpful responses to inquiries.
Food Quality
Many reviews highlighted issues with food quality, including incorrect orders, cold or poorly prepared items, and insufficient portion sizes.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and trays, as well as concerns about food safety.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items like ice cream cakes and blizzards.
CL
Cassy Lippai
Feb 12, 2026
5.0
Just got the prettiest cake it was cherry blossoms
CM
Chrystal Matheson
Feb 4, 2026
1.0
They gave me 4 deserts in cups with no lids, dripping everywhere, the peanut buster parfait cup doesn’t fit in the tray so as soon as I left the parking lot it spilt on the floor on my car. I went back 2 mins later literally and asked to exchange it but they wouldn’t.. okay.. asked for napkins to help clean up the ice cream on my floor, seats, purse and dash because I was trying to gain a hold of where to put these dripping deserts. They ignored me at the window. No one apologized until I had to knock on the drive thru window to get more napkins. They just didn’t care to help. The service wasn’t good or friendly. Told my son when I got home that we aren’t getting ice cream cake for his birthday Saturday and we will avoid going there.
MM
Mrknkuy
Jan 19, 2026
1.0
Bad experience. I bought a cake and the label was not visble so I asked the sevice crew wjat type it was. She said " half and half" i asked again what type of cake it was. Because my voice was hoarse, I ask with a louder voice so she can hear me. What type of cake is it? Once again she said " half and half" . I said what is half and half? She then replied back to me saying "dont be so rude!" I told her i wasnt being rude, i do not understand her what half and half is. I am not familiar with your lingo.this is only the time when she replied taht it was half vanilla and half chocolate. I told her tahts what i needed to know. DQ mcphillips , please train your crew better when dealing with customer. It was bad enough she brushed me off in the beginning when I went to the counter and asked what the delivery person needed. That same dleivery person was already looked after by another crew who just chose to stand in front of the counter while waiting instead of waiting at the side. This is the first time i have bad expwrience with this store!
Marcelo
MD
Matthew J.S. Ducharme
Dec 7, 2025
1.0
I asked the hot sauce to be added to my wrap not my wrap to be added to hot sauce and the chicken was cold / rubber
TL
Tyler Lorteau
Nov 28, 2025
1.0
I got a poutine and a cheeseburger I waited about 10 minutes at the window for my food and when I got it the fries where completely raw almost un edible the the cheese burger was completely un edible took one bite and spit it out tasted disgusting and I’ve had DQ before and I like their burgers but this was be was disgusting
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Wednesday and Sunday from 10:30 AM to 10:30 PM, and Thursday to Saturday from 10:30 AM to 11:00 PM.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers.
Does Dairy Queen Grill & Chill accommodate families and children?
Yes, the location is family-friendly, offers high chairs and booster seats, welcomes children, and has restrooms.
Can I order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup and download the Dairy Queen app for exclusive deals and mobile rewards.
Is Dairy Queen Grill & Chill wheelchair accessible?
Yes, the location is wheelchair accessible to accommodate all guests.
What are some nearby restaurants where I can try different cuisines after visiting Dairy Queen Grill & Chill?
Nearby restaurants include OPA Of Greece McPhillips for Greek food, BarBurrito Canada and QDOBA Mexican Eats for Mexican cuisine, and Kawaii Crepe for desserts and pancakes.
Where can I grab a coffee or smoothie near Dairy Queen Grill & Chill?
Nearby options for coffee and smoothies include Tim Hortons and Starbucks Canada, both located close to Dairy Queen.
Are there any nearby shopping centers where I can shop before or after my visit to Dairy Queen Grill & Chill?
Yes, Northgate Shopping Centre is nearby and offers various shops including nail salons and dentists.
What is the address and contact number for Dairy Queen Grill & Chill?
The address is 1385 McPhillips St Unit 7, Winnipeg, MB R2V 3C4, Canada. The phone number is +1 204-633-5009.
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Certified March 01, 2026Yext Knowledge Graph
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