Dairy Queen Grill & Chill

3.8
427 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1385 McPhillips St Unit 7, Winnipeg, MB
R2V 3C4, Canada

Hours

Reviews

3.8
427 reviews
5 stars
207
4 stars
77
3 stars
50
2 stars
23
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and unprofessional behavior.

Product Quality

Many customers expressed disappointment with portion sizes and quality of food, particularly with blizzards and other desserts.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty trays and tables, as well as concerns about food safety.

Wait Times

Long wait times in drive-thru and for orders were frequently noted, leading to frustration among customers.

Positive Experiences

Despite the negative feedback, some customers highlighted positive experiences with specific staff members and enjoyed the food quality during certain visits.
  • JP
    jenny prince
    3 days ago
    1.0
    Order wasn’t placed properly, had to wait longer for what they missed, took forever to get chicken and poutine, sauced and tossed chicken was SOGGY AND COLD by time it got to the table. When I mentioned I was missing something, employee who had brought the food was pretty snobby about it
  • RS
    Rajni Saini
    Oct 16, 2025
    5.0
    This is Riya Saini....The DQ ice cream cake was heavenly—creamy, perfectly sweet, and utterly irresistible! I spoke to Rupinder; she took my ice cream cake order on the call and prepared it perfectly.
  • JJ
    Jazlyne Saromo (Jaz)
    Sep 13, 2025
    5.0
    Hello!! I came through drive through with my boyfriend and dog. The worker saw my dog in the back and offered a pup cup which I didn’t know they offered! She was super nice and thankful that she gave us that!
  • NH
    Nick Heidinger
    Sep 10, 2025
    5.0
    Chicken fingers and dipped cones are always 10/10 here
  • JP
    jeff p
    Aug 31, 2025
    1.0
    Came here twice in a span of 12 days. The first time I ordered a peanut buster parfait. Toppings were scarce and hardly and fudge. Second time I ordered two peanut buster parfaits and was even more disappointed. The middle didn't even have any fudge. I normally don't leave reviews but I had to this time. Your paying a premium price ($8.05 for one) and not receiving the full product. yes I could of went in and asked for another one but I used the drive thru and didn't really look until I was back at my friends. I understand cutbacks but this was ridiculous. wont be going back

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill?

The restaurant is open Monday to Wednesday and Sunday from 10:30 AM to 10:30 PM, and Thursday to Saturday from 10:30 AM to 11:00 PM.