Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
893 reviews
5 stars
398
4 stars
241
3 stars
138
2 stars
43
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while some customers praised friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Food quality received varied reviews; some customers enjoyed the fresh and tasty offerings, while others experienced issues with incorrect orders and unsatisfactory food preparation.
Cleanliness
The restaurant is generally noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.
Order Accuracy
There are frequent complaints about order accuracy, with several customers reporting missing items or incorrect orders.
Customer Experience
Overall customer experiences vary widely, with some expressing satisfaction and loyalty, while others reported significant disappointments leading to a decision not to return.
- MHMichael HOct 4, 20255.0service was great lady had to package my stuff after the fact and was very friendly and polite
- APAudie PeeblesSep 18, 20255.0Great place great service friendly staff đź‘Ťđź‘Ť
- SSStacy SavilleSep 10, 20253.0I usually have no complaints with this location. I have ordered from here many times. Nice friendly service ... good tasty food. This time, I ordered a medium Pumpkin Pie Blizzard without whipped cream, but with nutmeg sprinkled on top. I was really disappointed ... of all the blizzard flavors, this is my favourite, however, there was only a very small dollop of pumpkin in the ice cream near the top of the cup and a boatload of the crunchy pie pieces. After eating a few spoonfuls, there was no more flavour other than vanilla ice cream. I was not impressed.
- MDMara DenchukSep 2, 20255.0Great service, Raj was very helpful.
- BBBruce BroughtonAug 30, 20251.0I used to frequent this DQ location years ago and boy has it gone downhill. Not so friendly counter people…actually quite rude. Don’t expect to get you order quickly. Staff don’t seem to care about anything. Sadly it will be my last visit as there are other options much closer to my home.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 981 Portage Ave?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM, and stays open until 1:00 AM on Fridays and Saturdays. It is closed on November 11, 2025.
Where is Dairy Queen Grill & Chill located?
It is located at 981 Portage Ave, Winnipeg, MB, postal code R3G 0R7, Canada.
What type of food and specialties does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, it welcomes families and children, offers high chairs, has restrooms, outdoor seating, free WiFi, and is wheelchair accessible.
Can I place mobile orders or use mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available through their app, which can be downloaded for exclusive deals.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is indoor seating, outdoor seating, and high chairs available for guests.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Diggers Antiques & Collectibles for shopping, Prana Yoga for a relaxing yoga session, and Portage Deli and Meats for delicatessen shopping.
Are there any nearby pharmacies or health services near Dairy Queen Grill & Chill?
Yes, Remedy'sRx - My Care Pharmacy and Jebamani Children's Clinic are close by for any health-related needs.
What are some other nearby eateries near Dairy Queen Grill & Chill?
Nearby food establishments include Domino's pizza restaurant and chatimeportage tea house, offering variety if you want to explore other dining options.
Is Dairy Queen Grill & Chill active on social media?
Yes, you can find them on Facebook at https://www.facebook.com/dairyqueen/ and follow their updates via Twitter handle @DairyQueen.