Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.9
899 reviews
5 stars
401
4 stars
242
3 stars
137
2 stars
43
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Feedback on service quality is mixed; while some customers praised friendly and helpful staff, others reported rude service and long wait times.
Food Quality
Many customers enjoyed the food, particularly the ice cream and burgers, but there were complaints about incorrect orders and inconsistent quality.
Cleanliness
The restaurant is generally noted for being clean, with some customers appreciating the cleanliness of the dining area and bathrooms.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect orders being delivered.
- XXxxRosexx4 days ago1.0They gave me the wrong burger and used a coupon for it(wasting the coupon) and my fries are cold and stale. Not happy about this experience.
- JMJake McLJan 1, 20261.0Had to leave after 10 minutes after not being served. Food counter was disgustingly dirty as well as the food preparation table. They seem to have replaced all their staff that had previously provided good customer service and cleanliness. I won't be returning to this franchise.
- LFLouisa FontaineDec 16, 20251.0Some rude employees making comments about customers in the back thinking they can’t hear them. Terrible service and the food was poor. Ordered a mushroom burger for $10, it came with 1 mushroom and a few small pieces of one other mushroom. I asked for a bit more because it is a “mushroom burger” but was told that’s how many come on the burger and they will charge me for any extra. So I paid $10 for plain patty, cheese and two mushrooms (with some sort of sauce). Super disappointed in this location. Almost bought more things to take home and changed my mind after. Won’t be coming back.
- SSSilver SirenDec 13, 20255.0Always yummy at Dairy Queen. Fast efficient service. Great portions.
- MHMichael HOct 4, 20255.0service was great lady had to package my stuff after the fact and was very friendly and polite
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill at 981 Portage Ave?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM, and stays open until 1:00 AM on Fridays and Saturdays. It is closed on November 11, 2025.
Where is Dairy Queen Grill & Chill located?
It is located at 981 Portage Ave, Winnipeg, MB, postal code R3G 0R7, Canada.
What type of food and specialties does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, it welcomes families and children, offers high chairs, has restrooms, outdoor seating, free WiFi, and is wheelchair accessible.
Can I place mobile orders or use mobile deals at Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available through their app, which can be downloaded for exclusive deals.
Does Dairy Queen Grill & Chill have seating options?
Yes, there is indoor seating, outdoor seating, and high chairs available for guests.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Diggers Antiques & Collectibles for shopping, Prana Yoga for a relaxing yoga session, and Portage Deli and Meats for delicatessen shopping.
Are there any nearby pharmacies or health services near Dairy Queen Grill & Chill?
Yes, Remedy'sRx - My Care Pharmacy and Jebamani Children's Clinic are close by for any health-related needs.
What are some other nearby eateries near Dairy Queen Grill & Chill?
Nearby food establishments include Domino's pizza restaurant and chatimeportage tea house, offering variety if you want to explore other dining options.
Is Dairy Queen Grill & Chill active on social media?
Yes, you can find them on Facebook at https://www.facebook.com/dairyqueen/ and follow their updates via Twitter handle @DairyQueen.